Head of Shop Management & Data & Analytics
Woom GmbH
Wien, Austria
4 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
8 years minimum
Compensation
€80,080
Working hours
Regular working hours
Languages
English, German
Job source
Tech stack
Application Programming Interfaces (APIs)
Data Analysis
BigQuery
Cloud Database
Data Architecture
Data Governance
Shopify
Web Analytics
Data Strategy
Banner Advertisement
Data Analytics
Job description
- Empower & lead teams: Direct line manage Regional E-Commerce Managers (DACH, OME and US), Content Specialists, and Promotion Specialists, balancing priorities and establishing high execution standards across all markets.
- Orchestrate cross-journey campaigns: Bridge Growth, Product, Analytics, and Regional Sales to ensure an effortless, inspiring user experience from initial ad click to final checkout.
- Act as the central marketing bridge: Streamline and coordinate briefings between Global Marketing, Regional Sales, and Shop teams into one unified digital roadmap.
- Master visual merchandising & catalog operations: Steer product sorting, homepage curation and category performance daily, maintaining 100% catalog integrity across all digital storefronts.
- GTM & promotion execution: Translate commercial ideas into high-converting on-site campaigns (banners, landing pages, bundles) and orchestrate digital launch rollouts.
- Drive UX excellence: Partner with the Product Experience team to feed customer insights into the backlog and ensure global design standards and best-practice UX are localized without friction.
Steer Strategic Data Architecture & Organizational Maturity
- Advise & elevate IT and Product leadership: Act as a strategic advisor to internal IT, PO Data, and the Senior Manager of Data & Analytics–providing high-level steering and modern data stack guidance without getting bogged down in day-to-day coding.
- Design enterprise data blueprints: Shape scalable, un-siloed architecture standards across our core ecosystem
- Champion data governance & privacy: Establish scalable data governance, data quality standards, and privacy-by-design frameworks (GDPR) across the organization.
- Drive measurement & attribution: Guide server-to-server tracking architectures, conversion API setups, and multi-touch attribution models to safeguard clean measurement integrity.
- Transfer knowledge & mentor: Upskill internal teams, foster cross-functional data literacy, and establish a clear capability roadmap aligning technical infrastructure with executive steering goals.
Requirements
- Extensive shop trading background: 8+ years of proven experience in international D2C e-commerce operations, online visual merchandising, and multi-market GTM rollouts.
- Proven people leadership: Track record of mentoring and leading e-commerce managers, content creators, and promotion specialists across distributed regions.
- Deep data strategy expertise: 8+ years of high-level experience in enterprise data architecture, governance, and digital transformation strategy (ideally bridging Shopify, modern headless CMS, ERPs, and cloud data warehouses like BigQuery).
- Advisory & enablement mindset: Demonstrated success advising engineering teams, product owners, and C-level stakeholders, acting as a coach rather than an individual contributor coder.
- Analytical & commercial balance: Deep familiarity with web analytics, user behavior analysis (heatmaps, funnel drop-offs), and data-backed UX optimization.
- Communication skills: Fluency in English (company working language); German is a strong advantage., * Extensive shop trading background
- Proven people leadership
- Deep data strategy expertise
- High-level experience in enterprise data architecture & governance & digital transformation strategy
- web analytics
- user behavior analysis (heatmaps & funnel drop-offs)
- data-backed UX optimization
Benefits & conditions
The actual minimum salary is 6,000 EUR gross per month (on a 38.5-hour basis), the actual salary depends on your qualifications and experience. The salary is paid 14 times per year., Full Time (Permanent employment)
- Monday to Friday
- 38,5 hours
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