Senior Application Consultant - SaaS WMS

Consafe Logistics
Breda, Netherlands
4 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
3 years minimum
Working hours
Regular working hours
Languages
Dutch
Job source

Tech stack

Software as a Service System Configuration Data Management

Job description

As Senior Application Consultant at Consafe Logistics, you will guide customers through the onboarding and implementation of Astro Go WMS, from contract-signing to successful go-live. Through structured workshops and operational interviews, you will map warehouse processes and translate customer requirements into an effective solution setup. You will configure Astro Go WMS, coordinate implementation activities, and prepare customers for go-live through tailored training. Throughout the project, you will manage expectations, priorities, and risks, guiding customers through key decisions.

Following go-live, you will remain a trusted advisor, helping customers make effective use of Astro Go WMS and continuously improve their operations. By monitoring adoption, addressing operational challenges, and identifying opportunities for improvement, you will help customers gain lasting value from the solution., * Lead Astro Go WMS implementations from onboarding to go-live, managing project scope, priorities, risks, and customer expectations

  • Lead process-mapping and solution-design workshops, and configure Astro Go WMS to meet customers’ operational requirements
  • Coordinate integrations, master data preparation, and testing to ensure go-live readiness, and deliver tailored training to key users and operational teams
  • Support customers during post-go-live stabilisation, helping resolve operational issues and establish stable day-to-day use of Astro Go WMS
  • Monitor adoption, usage, and customer health to identify opportunities for continuous improvement and account development
  • Share structured customer feedback with Product, Development, Support, and Sales to help improve the solution and customer experience
  • Coach junior colleagues and help develop implementation standards and reusable methods

Your profile You are an experienced logistics or supply chain professional who combines a hands-on approach to systems with strong customer collaboration skills. You work in a structured and pragmatic way, take ownership, and confidently challenge requirements to guide customers towards effective, standardized solutions., This position is based at our Benelux office in Breda, the Netherlands, and requires fluency in Dutch. Please submit your application as soon as possible. We will be reviewing candidates continuously.

Requirements

Do you understand warehouse operations? Do you enjoy translating complex processes into practical solutions? And are you comfortable leading customer implementations while building relationships that continue long after go-live? If so, this might be the perfect opportunity for you!

We are currently looking for a Senior Application Consultant to take ownership of implementations and long-term customer success for Astro Go WMS, our SaaS warehouse management solution, in the Netherlands. In this hands-on role, you will combine WMS or logistics expertise with strong customer leadership to deliver successful implementations and lasting customer value., * At least 3 years of experience in WMS implementation, application consulting, warehouse operations, or logistics process improvement

  • Strong knowledge of warehouse and fulfilment processes, with the ability to translate operational requirements into system configuration
  • Experience leading customer workshops and implementation activities
  • Experience with testing, training, go-live, and post-go-live stabilization
  • Strong stakeholder management and problem-solving skills
  • Fluency in Dutch and professional proficiency in Englis

Benefits & conditions

For this role, we offer a competitive base salary, along with benefits such as:

  • 8% holiday allowance and 25 holidays per year
  • Year-end payment based on individual performance
  • Lease car or mobility allowance
  • Collective pension scheme
  • Vitality budget

About the company

Consafe Logistics is a software development company. We design a product and technology that makes warehouse operations of logistics and supply chain companies smarter, more effective, and thus more sustainable. We have been in the business for more than 40 years, providing warehouse management systems for many great brands and organizations all over the globe, and we still love doing it!, Professional growth: We are on an exciting growth journey, so your potential to have an impact and build your career within the organization is remarkable. We support your work-life balance and develop your competence according to your individual goals and needs.

Inspiring business environment: You will have the opportunity to work together with prominent international brands, travel, gain experience from various industries, and drive the evolution of state-of-the-art WMS solutions for the future.

A strong community: At Consafe Logistics, we live by our four core behaviors, Together We Get There, Be Accountable and Act, Strive for Greatness, and Delivering Superior Customer Value. We have an open and inclusive company culture, where we always find occasions to celebrate and have fun together.

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