Senior Technical Architect (Major Programmes)

• Lead technical strategy, design and delivery for major programmes, including data migration and system integration, aligned with HSCNI infrastructure architecture.
• Analyse complex issues, data flows and workflows; evaluate options and develop solutions with internal and external stakeholders.
• Maintain fit-for-purpose services and current technical knowledge; provide expert advice and specialist training.
• Produce technical designs, documentation and management reports tailored to programme teams, boards and other audiences.
• Manage project plans, delegated budgets, resources, personnel and work packages to meet milestones.
• Manage suppliers and service delivery against agreed service levels, quality processes and ITS standards.
• Represent ITS at Service Review Meetings, Management Groups and Regional User Groups; coordinate upgrades, releases and changes with the ITS Change Advisory Board (CAB).
• Maintain Service Transitioning Assurance Process (STAP) documentation, manage Problem Management and support ISO audits and Quality Management System (QMS) improvement.
• Manage operational risks and dependencies. Act as the primary technical contact for Business Continuity and Disaster Recovery, keeping recovery processes documented, tested and maintained.
• Develop business cases, contribute to Project Proposal Evaluations (PPEs) and ICT business cases, and work with BSO and HSCB on wider HSC ICT initiatives.

People Management & Development

• Lead and support an engaged team; delegate authority while remaining accountable for outcomes.
• Participate in the Performance Review Scheme, review direct reports regularly and address training and development needs.
• Support recruitment and selection, and manage disciplinary matters under organisational policies.
• Promote equal opportunities, policy compliance, shared learning and an open, collaborative culture of continuous improvement.

Communication & Collaborative Working

• Coordinate and influence priorities across interdependent programmes, applications and services.
• Build relationships with customers, colleagues, suppliers and external stakeholders; engage health and social care professionals at all levels to agree technical solutions.
• Communicate regularly, explain complex solutions and programme outcomes clearly, and resolve change issues to support timely implementation.
• Lead training programme design across multiple application areas for the wider Health and Social Care (HSC) sector.

Governance, Risk & General Responsibilities

• Promote teamwork, openness and equal opportunities; comply with equality and human rights legislation and handle concerns under the Raising Concerns (Whistleblowing) Policy.
• Follow organisational policies and codes covering health and safety, infection prevention, IT security, attendance, professional conduct and smoke-free working; report incidents, accidents and equipment defects.
• Maintain accurate records and comply with Freedom of Information, GDPR, Data Protection and records management requirements.
• Reduce waste, energy and water use, and support environmentally responsible working.
• Maintain professional development, provide a courteous and respectful service to patients, clients, colleagues and the public, and undertake other duties appropriate to the post’s grade.

• A university degree or professional qualification AND at least three years’ technical architecture experience in a major complex organisation.

OR

• At least five years’ technical architecture experience in a major complex organisation.

AND

• Experience leading technical design and delivery for programmes or projects with budgets exceeding £500,000.
• At least three years’ experience managing multiple teams to deliver outcomes, working with internal and external teams and stakeholders.
• A major complex organisation has at least 200 staff or annual turnover of £50 million.

Skills, Knowledge & Competencies

• Experience personally leading technical change through IT system design, development and implementation, with working knowledge of technical architecture in programmes or projects.
• Strong analytical and problem-solving skills, with the ability to advise a large customer base.
• Knowledge of service level and customer service management, including KPI performance in a major complex organisation.
• Experience working with diverse internal and external stakeholders to deliver outcomes.
• Strong interpersonal, communication, engagement, facilitation and presentation skills.
• Broad technical knowledge, including emerging technologies and service developments.
• Experience appraising technical options and financial implications, with an understanding of software and technology licensing.

Desirable Criteria

Experience & Knowledge:

• Knowledge of HSC structures, key business areas and the role of technology in service delivery.
• Experience integrating large-scale healthcare IT systems and applying healthcare interoperability standards., * PRINCE2, ITIL, TOGAF or an equivalent professional qualification.