Epic Cadence

We are seeking an Epic Patient Access - Cadence/Prelude Application Support Coordinator to join our Health & Life Sciences team. The ideal candidate will have strong experience in Epic Cadence and Prelude application support and delivery and a proven ability to balance production support with implementations, upgrades, and project initiatives., * Provide SME-level support for Epic Cadence and Prelude workflows and configuration.

• Manage incidents, requests, maintenance, and enhancements within SLAs.
• Own deliverables across requirements, design, build, testing, implementation, go-live, and stabilization.
• Collaborate with client stakeholders, Accenture teams, vendors, and offshore resources.
• Maintain accurate application and project documentation.
• Communicate delivery status, risks, dependencies, and resource needs.
• Meet applicable security, HIPAA, and data governance requirements.
• Support cross-application and cross-functional work as needed.

• Current Epic Cadence certification.
• Current Epic Prelude certification.
• Implementation and production support experience with Epic Cadence/Prelude.
• 4+ years of Epic application support and delivery experience.

Preferred Skills:

• Epic Grand Central certification.

• Work location: Remote. Not local required.
• Education: High-school graduation and current Epic certification(s).
• Vaccination mandate: No.
• Visa restrictions: No.
• Travel and expenses: Client will pay as applicable.
• Industry experience required: No.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.