User Experience Designer- Mid Level

• Design and improve user experiences and workflows for healthcare-related programs.
• Conduct user interviews, surveys, and feedback sessions to understand user needs.
• Develop user journey maps, process flows, and workflow documentation.
• Identify process gaps and recommend improvements to enhance user experience.
• Coordinate with healthcare providers, stakeholders, and external partners.
• Create documentation, presentations, and reports related to user experience.
• Support digital health initiatives involving telehealth, EHR systems, and emerging technologies.
• Facilitate continuous improvement activities and stakeholder collaboration.

We are looking for a Mid-Level UX Designer to support healthcare technology initiatives focused on improving the experience of rural healthcare providers. The ideal candidate will have experience in user research, process mapping, journey mapping, stakeholder coordination, and continuous process improvement., * Minimum 3 years of experience in Process Mapping.

• Minimum 3 years of experience in Process Improvement.
• Minimum 3 years of experience conducting User Interviews.
• Minimum 3 years of experience in User Journey Mapping.
• Strong stakeholder management and communication skills.
• Experience preparing workflows, documentation, and reports., * Healthcare provider interaction experience.
• Knowledge of rural healthcare systems and digital health solutions.
• Familiarity with telehealth platforms, EHR workflows, and remote patient monitoring.
• Experience with healthcare or public health programs.
• Familiarity with state and federal government projects., Bachelor’s degree in Business, Public Health, Healthcare Management, Nursing, Information Systems, or a related field, or equivalent education and experience., * Must be comfortable working in a hybrid environment in Raleigh, NC.
• Must be available for a webcam-based interview.
• Ability to travel occasionally within North Carolina.

Apptad offers strategic consulting, enterprise information management and digital transformation services. With globally connected offices in US and India along with a team of trained and certified IT resources, Apptad ensures quick and effective delivery to its customers.Apptad is relentlessly reinventing the outlook of how companies leverage data.

With an effort to enable our customers the ability to solve biggest problems within their organization.We perceive our clients’ problems and respond with custom solutions instead of handing over boilerplate responses.

OUR MISSION

Customer Focus: We listen carefully to the needs of our clients so that we know what’s important for their business and can design a customized solution for their business.

Innovation: As a firm, we believe in constantly upgrading ourselves and improving our solutions to adapt to the changing landscape of technology.

Accountability and Ethics: We believe in taking our commitments as seriously as our customers and living up to them while building trust for a long term business relationship.