Test Lead

The Test Lead will oversee the planning, coordination, management, execution, and reporting of all testing activities for SIA delivery across all environments., * Develop a CPA Test Automation Framework for use by delivery partners.

• Collaborate with ACOE and CPA stakeholders to define and document test automation objectives for the CPA platform and its applications.

• Evaluate and define automation approaches for platform services and applications.

• Work with ACOE, CPA, and delivery partners to agree on evaluation criteria.

• Design and execute performance baseline tests.

• Measure transaction response times against agreed service levels.

• Conduct load and stress testing.

• Identify performance bottlenecks and recommend improvements.

• Support Operational Readiness Testing.

The Test Lead should have:

• Experience with ServiceNow Automated Test Framework (ATF).

• Strong working knowledge of JMeter and/or K6.

• Experience in performance, load, and stress testing.

• Knowledge of monitoring and observability tools.

• An understanding of high-availability and resilience architectures (desirable).

• Strong stakeholder management skills.

• Excellent interpersonal skills.