Enterprise IT Project Manager

Seeking a Senior Project Manager to manage multiple complex enterprise IT initiatives with a primary focus on Call Center solution implementations and IT infrastructure maintenance. This role governs end-to-end project execution using PMI-aligned methodologies, ensuring projects deliver on time, within budget, and to scope. < data-path-to-node=”14” dir=”ltr”>Key Responsibilities

• Enterprise Delivery: Lead multi-project IT portfolios, defining scope, duration, resources, costs, and risk mitigation strategies.
• Methodology Alignment: Apply SUITE PMM/SEM frameworks (or equivalent PMI/CMMI standards) to control project lifecycles.
• Portfolio Tracking & Reporting: Utilize PPM software (Clarity and Azure DevOps) for scheduling, issue tracking, and executive status reporting.
• Cross-Team Leadership: Coordinate work across IT managers and infrastructure technical teams with high independence and decision-making latitude.

• Leadership & Communication: 10+ years of proven leadership and clear written/verbal communication skills.
• Enterprise PM Experience: 5+ years managing enterprise-level IT infrastructure projects.
• PM Frameworks: 5+ years applying PMI-based methodologies (SUITE or equivalent).
• Tools: 5+ years using PPM tools such as Clarity or Microsoft Project.
• Agile Experience: 3+ years managing projects in Agile delivery environments.

< data-path-to-node=”18” dir=”ltr”>Preferred Qualifications

• PMP Certification.
• ITIL Certification.
• Hands-on experience with Call Center / Telephony solutions and IT infrastructure processes