IT Manager

Reed Technology is partnering with an organisation looking to appoint an experienced IT Manager to oversee IT operations, lead a team of support engineers, and drive key technology projects.

This role would suit someone who enjoys a blend of hands-on technical work, project delivery, and people management.

Key Responsibilities

• Manage and develop the IT support team (hiring, training and mentoring).
• Ensure high-quality IT service delivery and SLA performance.
• Lead infrastructure and business IT projects from inception to completion.
• Act as the escalation point for complex technical issues.
• Maintain IT policies, security standards, and business continuity plans.
• Administer and support VMware, Azure, and AWS environments.
• Implement monitoring, reporting, and continual service improvements.
• Manage IT procurement, hardware deployment, and software licensing.
• Support regional offices as required.
• Ensure all IT systems are reliable, secure, and resilient, with effective business continuity and disaster recovery measures in place to support recovery if needed.

• Previous experience in an IT Manager or senior infrastructure leadership role.
• Strong networking knowledge, ideally with Aruba technologies.
• Hands-on VMware administration experience.
• Good understanding of cybersecurity, disaster recovery, and business continuity.
• Extensive Microsoft infrastructure and operating systems experience.
• Exposure to Azure and/or AWS.
• Linux experience would be advantageous.

• Permanent position with a stable and growing organisation.
• Salary between £65,000 and £80,000, depending on experience.
• Remote-first working model with occasional travel to Aberdeen.
• Opportunity to influence technology strategy while remaining technically involved.
• Varied role offering a mix of leadership, infrastructure ownership, and project delivery.