Application Analyst - Civica Workflow 360 / D360

Luton Borough Council is seeking an experienced Application Analyst to support the migration from Civica Workflow 360/D360 to Microsoft 365 and SharePoint. Working with ICT, Information Governance and service teams, you will provide specialist D360 expertise, support the existing application and help deliver the successful extraction and migration of documents and records.

As an Application Analyst you will be responsible for:

• Providing application support and administration for Civica Workflow 360/D360.
• Supporting the extraction, cleansing and migration of documents and metadata.
• Analysing data, document structures and records management processes.
• Defining and validating migration mappings, testing and reconciliation activities.
• Working closely with suppliers, stakeholders and project teams throughout the migration life cycle.
• Investigating and resolving application, data and migration issues.
• Producing technical documentation and supporting knowledge transfer activities.

• Experience supporting and administering Civica Workflow 360/D360/W360.
• Experience of document management, records migration and data analysis.
• Strong SQL and troubleshooting skills.
• Knowledge of data governance, GDPR and records management principles.
• Ability to work collaboratively with technical and operational stakeholders.
• Strong analytical, organisational and problem-solving skills.

Desirable Experience

• SharePoint Online document migration experience.
• Microsoft Purview knowledge.
• Experience within Local Government, Housing or Social Care environments.

Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract and interim roles at the Council.