Application Support Engineer

• Diagnose and resolve application incidents to minimize downtime and restore normal service as quickly as possible.
• Support user access, authentication, and account-related requests within Active Directory environments.
• Perform hands-on troubleshooting for desktops, laptops, and other computer hardware used in daily operations.
• Collaborate with teams supporting Cisco technologies to identify connectivity issues that affect application availability.
• Monitor recurring support trends, document findings, and recommend practical improvements to system stability.
• Assist with software deployment, configuration updates, and maintenance activities for supported business applications.
• Maintain clear service records, technical notes, and resolution details to improve future support response.
• Work closely with end users and internal technical teams to deliver timely communication and effective issue resolution. Requirements - Experience providing application support in a corporate or enterprise environment.

• Working knowledge of Active Directory administration and user account support.
• Familiarity with Dell Technologies hardware and general endpoint troubleshooting.
• Understanding of computer hardware diagnostics, repair coordination, and performance support.
• Exposure to Cisco technologies and basic network-related troubleshooting.
• Strong problem-solving skills with the ability to manage multiple support requests effectively.
• Clear written and verbal communication skills for working with both technical teams and end users. Technology Doesn’t Change the World, People Do., All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.