Senior Network Security Engineer

We are seeking an experienced Senior Network Security Engineer - Zscaler & Palo Alto Prisma Access to manage and support enterprise Internet Access and Remote Access services. The role will provide operational ownership of Zero Trust and Secure Access Service Edge (SASE) platforms, including Zscaler and Palo Alto Prisma Access., The ideal candidate will have strong hands-on experience supporting large-scale Zero Trust and SASE environments, advanced network troubleshooting skills, and a focus on service availability, security, and continuous improvement. This position requires operational discipline, effective incident resolution, and collaboration with engineering teams to improve security, automation, and user experience., * Manage and support enterprise Internet Access and Remote Access services.

• Provide operational ownership of Zero Trust and SASE platforms, including Zscaler ZIA, ZPA, and Palo Alto Prisma Access.
• Ensure service availability, reliability, security, and optimal user experience.
• Lead troubleshooting efforts for complex network connectivity and access-related issues.
• Perform root cause analysis and drive issues through resolution.
• Support incident management, change implementation, and continuous service improvement.
• Participate in on-call support and respond to critical operational issues.
• Collaborate with engineering teams to enhance security, automation, and operational efficiency.
• Monitor platform performance and proactively identify service-impacting issues.

• 8-10 years of experience in network engineering, network security, or related infrastructure roles.
• Hands-on experience with Zscaler Internet Access (ZIA).
• Strong experience with Zscaler Private Access (ZPA).
• Experience supporting Palo Alto Prisma Access.
• Strong understanding of Zero Trust Network Access (ZTNA) and SASE environments.
• Advanced troubleshooting skills for enterprise Internet and Remote Access services.
• Experience with incident resolution, root cause analysis, and change management.
• Ability to support large-scale enterprise network security platforms.
• Zscaler Certified Architect (ZCA) certification required.

Primary Skills

• Zscaler Internet Access (ZIA)
• Zscaler Private Access (ZPA)
• Palo Alto Prisma Access
• Network Security Engineering
• Zero Trust Network Access (ZTNA)
• Secure Access Service Edge (SASE)
• Enterprise Internet and Remote Access

Secondary Skills

• Cisco Secure Access
• Fortinet ZTNA
• Incident Management
• Root Cause Analysis
• Network Troubleshooting
• Change Management