Be an Early Applicant In-Office or Remote Hiring Remotely in United States Mid level In-Office or Remote Hiring Remotely in United States Mid level Supports onboarding, monitoring, troubleshooting, and ongoing success of clinic interfaces connecting Myriad products with EMR, LIS, and specialty platforms. The role triages interface issues, analyzes HL7 and FHIR messages, coordinates fixes, manages interface changes, documents workflows, and partners with project, engineering, commercial, and product teams. It also contributes to process optimization, product pilots, and strategic initiatives that improve interface adoption and customer outcomes. The summary above was generated by AI

Interface Success Manager - Clinic Interfaces and EMR (Project Manager II)

Myriad’s Clinic Interfaces and EMR Team supports the seamless integration of Myriad products and services into our customers’ existing digital systems. We support all Myriad business units, products, and the medical specialties that use them, bringing precision medicine services to healthcare providers through the tools they use every day. The established EMR Team supports integrations across dozens of major EMR, LIS, and specialty platforms.

The Interface Success Manager helps ensure that these interfaces deliver a high-quality customer experience and achieve their intended operational and business impact. This role supports the onboarding of newly interfaced clinics, monitors interface health and utilization, leads frontline support for live interfaces, and partners across teams to resolve issues and improve workflows.

In addition to day-to-day interface success and support, this Interface Success Manager role contributes to strategic initiatives that expand and refine Myriad’s EMR services across products. We are looking for someone who builds strong relationships, drives operational improvements, and delivers outstanding support in complex technical environments.

What You’ll Do

• Lead frontline support for live interfaces, triaging and resolving issues from clinics, EMR vendors, commercial stakeholders, and internal teams through defined support channels.
• Monitor interface health, including message volume, error queues, delivery, and result turnaround, and proactively address issues before clients report them.
• Troubleshoot HL7 and FHIR REST API order and result messages and partner with Interface Engineers on mapping, connectivity, and configuration fixes.
• Conduct root cause analysis on recurring issues and drive permanent fixes that reduce support volume over time.
• Manage changes to live interfaces, including EMR upgrades, new locations or providers, and onboarding of new tests or products.
• Partner with Interface Project Managers throughout new implementation builds to advise on interface configurations and workflows, review build quality, and confirm go-live readiness.
• Maintain accurate Jira tickets and Confluence documentation for client workflows, configurations, decisions, and known issues.
• Partner cross-functionally with Commercial, Product, and EMR-adjacent teams on strategic initiatives that drive scalable improvements in interface adoption and utilization across the broader customer base.
• Develop a broad understanding of clinic experiences across EMR platforms, the interface implementation process, and operational workflows throughout Myriad’s pipeline.
• Support special projects and strategic initiatives, including product pilots, new technology development, and process optimization, with management and/or peer oversight and collaboration., Owns sales accounts across K-12 and local government customers in Central and West Texas. Develops account plans, builds executive relationships, manages complex networking solution opportunities, coordinates partners and internal resources, maintains sales pipelines, and delivers quarterly and annual revenue and margin targets. Uses consultative and competitive selling techniques to grow market share, develop new business, and manage end-to-end sales processes for large public-sector deals., Serves as the principal technical bridge between federal field teams and HPE engineering. Troubleshoots production environments across bare metal, virtualization, Kubernetes, operating systems, networking, cloud, and application layers. Owns escalations, root-cause analysis, defect reporting, patch validation, observability improvements, DISA STIG hardening, compliance support, documentation, customer communication, and field-team training. Requires on-site customer work, occasional evenings or weekends, up to 25% travel, U.S. citizenship, and Secret clearance eligibility. Top Skills: Active DirectoryAnsibleAWSAzureCi/CdDisa StigDnsFirewallsGCPGrafanaGroup PolicyHpe Morpheus Vm EssentialsHpe Private Cloud EnterpriseInfrastructure As CodeJIRAKubernetesKvmLibvirtLinuxLoad BalancersNist 800-53Nosql DatabasesNsxOpsrampPrometheusRed HatRelational DatabasesRoutingServicenowTcp/IpTerraformUbuntuVcenterVlanVmware EsxiVsanVxlanWindows Server General Motors

District Manager Parts and Service

34 Minutes Ago Remote or Hybrid United States Mid level Mid level Automotive * Big Data * Information Technology * Robotics * Software * Transportation * Manufacturing Leads aftersales performance across an assigned dealership district by driving revenue, customer retention, customer experience, and KPI achievement. Advises dealer leadership, executes GM customer care and aftersales initiatives, analyzes operational and performance data, develops business plans, improves service lane traffic, and resolves warranty and customer concerns. The role requires frequent territory travel, strong automotive service and parts knowledge, Excel proficiency, and the ability to legally operate a motor vehicle. Top Skills: Excel

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• 2-4+ years of experience in healthcare, with direct exposure to EMR and/or LIS systems.
• Demonstrated success delivering outstanding customer support in a complex operational and technical environment. o Experience with incident management and de-escalation, including clear communication and coordinated issue resolution. o Proven ability to streamline processes, minimize repetitive work, and contribute to scalable operational improvements. o Ability to balance multiple commitments, advance longer-term initiatives, and respond effectively to emerging day-to-day demands. o Exceptional written and verbal communication skills with a customer-centric mindset. o Meticulous attention to detail when reviewing message data, validating workflows, and documenting configurations. o Working knowledge of the healthcare landscape. o Experience with interface engines or middleware such as Mirth Connect, Cloverleaf, Corepoint, and Rhapsody. o Exposure to healthcare interoperability standards and message types, including HL7 ORM/ORU, ADT/SIU, CCD, CDA, and FHIR. o Experience with CRM, issue-tracking, and documentation tools such as Salesforce, Service Cloud, Jira, and Confluence. o A bachelor’s degree (B.A. or B.S.) in science, engineering, or a related field.

PrPreferred Qualifications

• Familiarity with genetic testing, precision medicine, and/or pharmacogenomics (PGx).
• Project management experience, preferably with PMP certification. o Familiarity with agile and scrum concepts highly valued.

LI-REMOTE #LI-KO1

Remote Texas, USA 231K-543K Annually Expert/Leader 231K-543K Annually Expert/Leader, Remote 2 Locations 157K-361K Annually Expert/Leader 157K-361K Annually Expert/Leader

Ready to transform the future of patient care through the power of genetics?

For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women’s health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes.

What inspires us - and you - is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care. you’re ready to help shape the future of medicine. Your work will have meaningful impact, and your dedication can change lives. Learn more at https://www.myriad.com and follow Myriad Genetics on LinkedIn.