Cloud and Infrastructure Engineer

This is an excellent opportunity to join an experienced, dynamic, forward-thinking IT Shared Service as an IT Cloud and Infrastructure Engineer, working on 3rd Line Support to optimize IT infrastructure systems and solutions. The Team The Cloud and Infrastructure team is part of a shared IT service between Winchester City Council and Test Valley Borough Council, made up of professional, friendly, and supportive colleagues. Working within the shared IT service, you will often interact with a variety of co-workers across both authorities ranging from Senior Management to Councilors. The Role Main duties include:

• Manage & monitor critical IT Infrastructure including:

• M365 / Identity / Conditional Access / Intune
• MS Teams / Microsoft Purview / Email
• Cyber Security / Threat Protection / Critical vulnerability remediation
• Microsoft Windows Server Technology Stack / AD & GPO
• Printing solutions
• Technical support on the implementation of new, and upgrade of existing solutions, Infrastructure improvements and Cloud implementations
• Investigate/Resolve 3rd line IT incidents, problems, changes, and service requests in accordance with SLA’s and procedures following ITIL processes.

This role is ideal for a candidate with a proven track record of supporting on-Premises / Hybrid cloud architecture with a view to be part of an exciting transition towards cloud services. On-going training opportunities will be provided to ensure your skills are advanced. To thrive in the role, you need to be a resourceful and highly skilled individual joining a committed team in a lively environment dedicated to providing high-quality services and able to work under pressure. Flexible Working We have a strong focus on work life balance. This role is hybrid-based and after an introductory period you will be splitting your time working from home and at either of our two head office locations in Winchester and Andover.

We offer an excellent package of benefits including:

• Employer paid health cash plan
• Salary sacrifice scheme for cars and bikes
• 26 days annual leave per year rising to 33 days - dependent on length of service
• 13 days additional flexi leave per year (subject to operational requirements)
• Option to buy up to 5 days additional annual leave
• Free parking (during work hours) at any Winchester Park and Ride
• Membership to the Local Government Pension Scheme
• Discounts at a range of major high street brands and the two leisure centres in the district
• Season Ticket loans
• Excellent working environment
• Support for continuous professional development

If this sounds like the role for you, we would be delighted to hear from you.