System Operator

At Anglian Water, we’re committed to delivering safe, resilient water supplies for our customers every day. As a System Operator, you’ll play a critical role in overseeing and optimising one of the largest and most strategically important water supply systems in our region, helping to supply over half of our production output.

This is an exciting opportunity for an operationally minded professional who thrives on real-time decision making, problem solving and working collaboratively across multiple teams to maintain system performance and resilience.

What You’ll Be Doing

As a System Operator, you’ll maintain a whole-system view of production, demand, storage, transfers, asset availability and operational risk. You’ll proactively monitor system performance, identify emerging issues and coordinate operational actions to ensure customers continue receiving a safe and reliable water supply.

• Monitoring live system performance against production plans.

• Taking or coordinating operational actions to maintain network balance and resilience.

• Identifying and escalating emerging operational risks.

• Supporting incident response and managing periods of elevated system risk.

• Working closely with operational, maintenance, water quality and planning teams.

• Using telemetry, operational data and forecasts to inform decision making.

• Contributing to continuous improvement of system control, automation and operational performance.

• Maintaining accurate operational records and delivering effective shift handovers.

• Qualified to HNC/HND level, or equivalent operational experience

• Experience within water supply operations or a comparable operational environment

• Strong understanding of water supply systems, production, storage and distribution principles

• Experience using operational data, telemetry or monitoring systems to support decision-making

• Ability to identify, assess and escalate operational risks effectively

• Strong analytical and problem-solving skills

• Excellent communication and stakeholder management skills

• Ability to remain calm under pressure and make sound operational decisions

Desirable Experience

• Experience in water production, system control or production planning

• Knowledge of SCADA, telemetry or control systems

• Experience managing operational incidents, outages or periods of increased system risk

• Understanding of network operations, water quality and system resilience

• Generous double match pension - contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%

• 24-hour Virtual GP service for you and your household

• 26 days annual leave - rising with length of service and the ability to buy more

• Life assurance (up to 8 x salary)

• Personal accident cover (up to 5 x salary)

• Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay

• Bonus scheme

• Flexible benefits and working culture to support your wellbeing and lifestyle.

We may offer part time/flexible working depending on the role requirements, this can be discussed openly at interview.