Library Learning and Engagement Team Leader

City College Norwich
Norwich, United Kingdom
2 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
£36,701 - £38,738
Working hours
Shift work
Job source

Tech stack

Digital Technology Service Development Studio

Job description

We are looking for an experienced and motivated Library Learning and Engagement Team Leader to provide operational leadership across our library provision, ensuring students and staff receive an outstanding, accessible and responsive service. This role combines people leadership, service development and operational management, making it an excellent opportunity for someone who is passionate about libraries, student support and enhancing the student experience.

What you’ll be doing

  • Leading and line managing a team of Library Learning and Skills Officers and Library Student Support Assistants

  • Coordinating day-to-day library operations across four library sites

  • Managing library systems and services

  • Overseeing library resources, subscriptions and budgets

  • Monitoring service performance and analysing library usage data

  • Leading the development and delivery of study skills support for students

  • Championing student voice and engagement, using feedback to enhance services and improve student experience

Requirements

You will have:

  • Experience of leading or supervising a team

  • Strong organisational skills, with experience of managing competing priorities across multiple sites or services

  • A student-focused approach and a genuine commitment to improving the student experience

  • Confidence using digital systems and technology to improve services, efficiency and accessibility

  • A proactive and solutions-focused mindset, with the confidence to take ownership of challenges and drive positive change

  • A commitment to inclusion, equality of opportunity and supporting learners from diverse backgrounds

This role will be required to work weekends, bank holidays and during college holidays

Apply for this position

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