Senior Systems Administrator (DO)

Under the direction of the Assistant Director of Information Technology, provide technical leadership, coordination and planning in support of KCCD’s IT systems infrastructure district wide including Servers, Operating Systems, Virtualization, Enterprise Storage, Microsoft solutions such as Active Directory and Exchange, Backup and Recovery systems and related infrastructure. In addition, lead the ongoing assessment, standardization, and modification of KCCD’s IT Systems infrastructure, management software tools and framework, and associated configuration management practices. DISTINGUISHING CHARACTERISTICS: The Senior Systems Administrator is distinguished from the Systems Administrator by a greater emphasis on planning and developing systems infrastructure, coordination with users and providing direction to the Systems Administrator.

Representative Duties

Serve as the senior level IT Systems support professional supporting core Systems infrastructure district wide. Coordinate, prioritize and report on day-to-day reactive and proactive work for KCCD’s Systems support team. Lead coordination with district office and college IT staff in prioritizing, troubleshooting and resolving Systems related support requests in a timely manner. Develop and Implement provisioning standards and methods for agile server deployment and decommissioning. Utilizing industry best practices, develop and implement day-to-day and long-term management procedures for Systems infrastructure. Develop and deliver training for appropriate College IT staff on day-to-day and emergency Systems provisioning and troubleshooting practices. Lead and coordinate team effort to research, select and implement effective Systems monitoring tools and practices. Coordinate, plan and project manage upgrades to Systems infrastructure district wide. Research and implement appropriate IT Security measures to keep KCCD’s Systems infrastructure secure. Implement and maintain backup and recovery procedures for district wide Systems infrastructure. Automate and innovate Systems hardware, software and support practices to continually improve the effectiveness of IT Systems Operations. Lead Systems’ team effort to develop, document and implement appropriate Systems infrastructure standards, policies, procedures and management practices. Lead the design, development, documenting and prioritizing of strategies and architecture for meeting KCCD’s networking infrastructure needs. Identify, recommend and implement changes to Systems support processes that need improvement. Maintain vendor contacts, partnerships and relationships related to the implementation and support of KCCD’s Systems infrastructure. Develop and maintain documentation for KCCD’s Systems infrastructure. Receive, prioritize and respond to Help Desk service tickets for Systems related issues. Develop and maintain Help Desk Knowledge Base articles for respective areas of responsibility. Manage hardware and software support contracts required to effectively support KCCD’s systems infrastructure. Develop and manage processes for effective inventory and hardware replacement planning information for Systems infrastructure. Lead capacity planning and performance tuning efforts for Systems infrastructure district wide. Backup other Systems team members as needed in the support of KCCD’s Systems infrastructure. Manage Systems budget including planning, building, tracking and reconciling. Keep current with the latest developments in Systems technologies. Perform related duties as assigned., Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements. EEO Plan 2021-2024 Note: The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices. Discrimination Free Work Environment The District does not provide sponsorship for authorization to work in the United States. Work authorization should be established at the time of application submission., For all positions, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, shall be considered a core system competency and job requirement. (5 CCR § 53022)

Required Application Materials

Candidates may be required to submit any of the following materials based on the specific role. Please review the job posting and the attachments section of your application to confirm which documents are required for your submission:

• Completed Online Application
• Current resume
• Letter of interest (Cover Letter)
• Copy of legible transcripts
• Copy of Driver’s License

Important Privacy Notice: Applicants are responsible for redacting or removing all sensitive personal information from all uploaded documents prior to submission. Please remove Social Security Numbers, Dates of Birth, and Applicant Photos.

Any combination equivalent to: Bachelor’s degree in computer science, management information systems or a related field and 5 years experience in a systems administration support role. OR An Associate’s degree and 9 years working with and supporting information technology software systems. OR High school diploma, GED or equivalent certificate of competency and 11 years of work experience such as described in the representative duties section of the specification. Preferred: Microsoft, VMWARE, SAN and/or UNIX-based industry training and certifications desirable but not required., Advanced: UNIX (i.e. HPUX, Solaris, Linux) including installation, maintenance, troubleshooting and scripting. Advanced: Microsoft Enterprise Solutions (i.e. Active Directory, DFS, Exchange, IIS, Sharepoint). Advanced: Hardware and Software troubleshooting including installation, maintenance, upgrading, troubleshooting and scripting (i.e. PowerShell). Advanced: Systems performance assessment and remediation. Advanced: Virtualization (i.e. VMWARE) solutions and administration. Advanced: FiberChannel, iSCSI, switching and related Storage technologies and administration. Advanced: Backup and recovery solutions and management practices (i.e. Symantec NetBackup). Intermediate: Networking including Ethernet, Wireless, Routing, TCP/IP and NetBIOS-Netbui. Principles of effective project management. Budgeting procedures and techniques. Effective Customer Service skills and practices. ABILITY TO: Effectively interact and negotiate with vendors. Assess and remedy system performance problems. Troubleshoot and resolve complex hardware and software problems. Plan, organize, implement and complete complex Systems projects. Work independently with little direction. Prepare and follow work plans and time lines for projects and proposed systems. Learn new skills and adapt to changes in technology. Communicate effectively both orally and in writing. Coordinate, direct and monitor technical work for one or more staff. Manage complex budgets. Establish and maintain cooperative and effective working relationships with others., International or Foreign Degrees

Applicants with international or foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application.

Faculty Minimum Qualifications/Equivalency Process

Full-time permanent employees (20+ hours per month) are eligible for health benefits:

• Health
• Dental
• Vision
• Life Insurance
• Long-term Disability

In addition to the above benefits, the District also offers a robust voluntary benefits selection:

• Flex 125
• Additional products and services through American Fidelity
• Supplemental Voluntary Life Insurance
• Tax Shelter Annuities

The District participates in CalPERS Retirement System and Social Security benefits for Classified and Management employees. Employees covered under the California Public Employees Retirement System (CalPERS), are vested 100% after five years of full-time service credit.

The District participates in the State Teacher’s Retirement System (STRS) for faculty. Employees covered under the State Teacher’s Retirement System (STRS), are vested 100% after five years of full-time service credit. All coverages begin on the first of the following month after the hire date.

The following classifications are eligible for the Affordable Care Act (ACA) health benefits at the employee expense offered through SISC:

• Permanent Employees (19 hours or less)
• Adjuncts
• Temporary Hourly
• Professional Experts