MSP Support Engineer

Must have 2 years of Managed Service Provider Experience.

• Experience in administering Windows-based networks.
• Desktop Support skills in a Windows Environment.
• Must have Advanced Windows Server Administration Experience.
• Active Directory Administration Skills.
• TCP/IP Networking Skills and network services.
• Ability to independently perform projects and understand network management.
• Ability to follow directions/procedures.
• Ability to work in a team environment.
• Must be able to speak and write English fluently.
• Must have 5 Years’ Experience in IT Field.
• Experience in Microsoft Cloud solutions (Office365, Azure, etc.), Detail-oriented – quality and precision-focused Outcome-oriented – results-focused with a strong performance culture Stable – traditional, stable, strong processes People-oriented – supportive and fairness-focused Team-oriented – cooperative and collaborative

Job Type: Full-time

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

An Information Technology Managed Services Provider based in Memphis, TN, is looking for a Technical Support Representative to join our team. We’re an outsourced IT support firm supporting professional businesses in the Memphis Metro, including Small and mid-sized organizations.

Job Role:

• Level 1, 2 & 3 Remote Helpdesk Support for our Clients.
• Performing projects for our clients that range from Server Upgrades, Cloud Migrations, Office Moves, Network hardware upgrades, IT infrastructure build-outs, and more.