Head of Solutions Engineering

Lobster
Tutzing, Germany
2 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours
Languages
English, German
Job source

Tech stack

Application Programming Interfaces (APIs) Data Infrastructure Data Integration Extract Transform Load (ETL) Electronic Data Interchange (EDI) Message Oriented Middleware

Job description

We are looking for a Head of Solutions Engineering to lead our Solutions Engineering team.

Solutions Engineering sits at the intersection of Sales, Product and Engineering, running the technical side of every deal that matters: demos, proof of concepts, and the detailed answer to “can the Lobster Data Platform actually do this.”

You’ll lead a team of 7 Solutions Engineers working hybrid across our Tutzing and Amsterdam offices.

You’ll get to take ownership of:

  • Building and leading the Solutions Engineering team
  • Shaping technical pre-sales strategy and process
  • Owning the end-to-end technical sales cycle
  • Identify and develop technical champions at customers
  • Design and present tailored solution concepts
  • Develop implementation approaches for prospective customers
  • Work closely with Sales, Engineering, and Professional Services
  • Work hand in hand with the sales team to close deals

Requirements

  • Solid experience years leading or building a technical pre-sales or Solutions Engineering team
  • Confidence running technical needs assessments and uncovering underlying business requirements
  • Experience mapping key personas in the buying cycle, tailoring the story to each stakeholder, and building technical champions
  • Bachelor’s, Master’s, or a comparable degree
  • Fluent English, German is a plus
  • Real-world experience with several forms of data integration (APIs, EDI, IoT, ETL, EAI, message bus) and the business processes behind them
  • Good understanding of customer processes and core systems in retail/wholesale, manufacturing, and logistics
  • Compelling technical presentations, demos and proof of concepts, on both a business and a technical level
  • Nice-to-have: experience with B2B sales qualification frameworks (e.g. MEDDPICC)
  • Willingness to travel multi-day for company events and team meetings

Benefits & conditions

  • Modern offices in Germany and the Netherlands
  • A personal Learning & Development budget
  • Up to 30 days of remote work per year from any EU country
  • 2 additional paid days off on Christmas Eve and New Year’s Eve
  • Company Pension plan
  • 30 vacation days a year
  • Location-specific benefits packages (your recruiter will be happy to provide more details during your first chat)
  • Company-sponsored business travel

About the company

Lobster is the go-to data integration platform for complex, multi-party supply chains. It connects suppliers, partners and systems across EDI, APIs, legacy databases, AI and more - with 90+ pre-built connectors, 2000+ customers and 20 years of supply chain expertise. Lobster empowers teams to build their own integrations with visibility and control at every step. Data gets enriched along the way, using workflows, exception handling and human input where needed. Purpose-built for logistics, manufacturing and retail, Lobster helps organizations reduce integration complexity, respond faster when requirements change, and keep their supply chain data flowing as operations evolve.

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