L2 Data Center

Collaborate with network administrators to resolve server-related issues, including cable replacement or re-routing, optics replacement on server and switch ports, and installation of upgraded hardware components.

3 to 5 years of experience

• Temporarily rack, stack, and cable servers or switches to enable remote access by network administrators for configuration and validation activities.
• Provide hands-on support to network administrators for ad hoc requests involving servers or network switches.
• Coordinate procurement of replacement components, install the parts, and manage return shipment of defective hardware to the respective vendors.
• Perform cabling of the server/network device in accordance with approved wiring diagrams and coordinate with network administrators to validate connectivity and operational readiness.
• Diagnose and troubleshoot server issues to identify and isolate root causes with help of remote network or sys admins.
• Perform server firmware upgrades to ensure systems are running on the latest approved versions. Configure server IP addresses and default access credentials in accordance with standard procedures.
• Conduct physical inspections as requested or audits of servers, components, and consumables to ensure equipment inventory accuracy.

Network Operations Center, Optics, Hardware Components, Network Administration/Management, Hardware Upgrades, Hardware Installation, Remote Access, Network Configuration Management, Network Switching, Purchasing/Procurement

Annual Base Salary: $97,000 USD