ITSC Support Technician
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Role details
Tech stack
Job description
We are seeking an ITSC Support Technician to provide technical support and assistance to end users through an IT Service Center environment. This role is responsible for troubleshooting hardware, software, connectivity, and general IT-related issues while delivering timely, customer-focused support to ensure minimal disruption to daily operations.
Responsibilities
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Provide on-site IT support across production and warehouse areas
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Troubleshoot PCs, workstations, and industrial terminals
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Support barcode scanners, label printers, and handheld devices
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Assist with basic network and connectivity issues
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Perform device setup, imaging, swaps, and hardware troubleshooting
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Support production systems and ensure minimal downtime
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Work closely with engineering and operations teams as needed
Requirements
Customer Relations, Technical Support, Operations, Information Technology & Information Systems, Time Management, Software Administration, Warehousing, On Site Support, Production Support, Computer Workstations
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Prepare application
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