Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Working hours

Regular working hours

Job source

www.adzuna.com

Tech stack

Computer-Aided Design Microsoft SharePoint Software Engineering SQL Databases Systems Integration Software Troubleshooting Information Technology Custom Reports User Accounts

Job description

• Plan, assign, supervise, train, and review the work of subordinate employees
• Train and support users, create user documentation, build/run reports, conduct usability testing, and troubleshoot issues
• Add, change, and remove user accounts
• Maintain data through bulk uploads, audits, and system integrations
• Perform system checks, troubleshooting, patching, and upgrades
• Configure, script, and modify systems using appropriate change-control processes
• Create technical documentation and coordinate with ITS teams on installation, deployment, and ongoing system support
• Serve as a lead within the applications team and support Fire, Police, EMS, and related records/public-safety systems

Requirements

• Bachelor’s degree in Computer Science or a closely related field preferred; equivalent education, training, and experience can substitute for college education
• 2+ years of supervisory experience, with the ability to help lead and oversee other administrators
• Experience supporting CAD / Computer Aided Dispatch environments, ideally Police, 911, Fire, EMS, or other public-sector systems
• Experience troubleshooting application/software issues and supporting critical public-safety systems
• SQL experience
• Experience with Motorola PremierOne CAD / 911 is highly preferred
• Strong communication and presentation skills, including the ability to train users and present to teams
• SharePoint experience/ability to make updates

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.adzuna.com

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