IT Support Specialist

Pacific Maritime Group is seeking a technically strong IT Support Specialist to manage onsite IT operations across office and vessel environments. This role supports end users, administers core systems, maintains security controls, and ensures reliable connectivity between cloud and on-premise infrastructure., Deploy, configure, and maintain Windows workstations, servers, printers, and network devices.Provide Tier 1 and Tier 2 support for hardware, operating systems, business applications, and mobile devices (iOS and Android).Administer Microsoft 365 services including Exchange Online, Entra ID (Azure AD), SharePoint, and OneDrive.Manage Active Directory user accounts, group policies, access controls, and multi-factor authentication.Perform system patching, endpoint updates, antivirus monitoring, and basic security hardening.Support cloud storage platforms and maintain backup integrity.Maintain IT asset inventory, license tracking, and technical documentation.Board vessels as required to perform onboard network setup, device installation, and troubleshooting., Experience with Microsoft Azure, including Virtual Machine deployment, VPN Gateway configuration, and site-to-site connectivity with local networksExperience managing or maintaining company website using WordPressExperience supporting or posting company content on LinkedIn, Instagram, or FacebookExperience running analytics reports using tools such as Google Business Profile insights, keyword performance metrics, and website traffic reporting

High school diploma or higher with experience providing onsite IT support in a business or industrial environmentExperience installing and maintaining Windows workstations, servers, printers, and network devicesProficiency with Microsoft 365 administration, Active Directory, user access management, and multi-factor authenticationStrong troubleshooting skills across Windows systems, business applications, and mobile devicesWorking knowledge of basic networking concepts such as TCP/IP, DNS, DHCP, and VPNExperience maintaining system updates, endpoint security, IT asset inventory, and technical documentationStrong written and verbal communication skills, Ability to work onsite and safely board docked vessels, including climbing ladders and navigating confined marine spacesAbility to lift and install IT equipmentAbility to sit, stand, and perform extended computer work with adequate hearing and vision

Sick and vacation packagePaid HolidaysCompany PAID health benefits (medical, dental, vision and life insurance) 401K with Company Match Additional voluntary benefits like, FSA, Aflac products, additional life insurance, etc.Year-end bonus opportunity., $26.00-$36.00 DOE

“Pacific Maritime Group is an equal opportunity workplace. We don’t just accept but we celebrate and support differences for the benefit of our employees. Pacific Maritime Group is proud to be an affirmative action employer.”

Equal employment opportunity, including veterans and individuals with disabilities., $26.00

Be a part of a great company with comprehensive benefits package and a great work culture!