OCM Lead with SAP Retail Systems

This is a contract position for an Organizational Change Management (OCM) Lead focused on large-scale, technology-enabled business transformations with strong emphasis on SAP implementations. The role is remote and runs through August 2027.

Responsibilities

• Develop and implement comprehensive Organizational Change Management strategies aligned with project goals
• Conduct stakeholder impact assessments and readiness evaluations
• Perform change impact analysis
• Create and manage change networks and champion programs
• Design and deliver communication plans, executive toolkits, and targeted messaging
• Facilitate leadership alignment and engagement sessions
• Lead enablement efforts and define governance frameworks
• Create or contribute to the creation of training strategies
• Manage change deliverables including readiness assessments, management toolkits, and adoption metrics
• Monitor risks and mitigation plans related to change adoption

SAP, Retail, SAP, Change Management, Management Strategy, Business Strategy, Analysis Skills, Network Administration/Management, Network Programming, Leadership, * Required

• Heavy retail experience from both a business and OCM perspective, with ERP project implementation experience
• Retail project experience inside SAP; if SAP experience is not present, other ERP retail experience is required
• Proven experience leading Organizational Change Management for large-scale ERP projects
• Strong knowledge of SAP platforms (S/4HANA preferred) and related business processes
• Expertise in change communications strategy and impact measurement
• Organizational design and transition planning experience
• Excellent facilitation and collaboration skills across all organizational levels
• Strong collaboration skills working with client, competitor, and complementary consultant teams
• Preferred
• Participation in 5 or more major business change initiatives involving SAP or similar ERP systems
• Led more than four large-scale business change initiatives
• Led or played a major role in more than three large-scale, technology-enabled change initiatives
• Experience designing and executing OCM strategies for global organizations