IT Systems Administration Manager

AgreeYa is seeking an experienced IT Systems Administration Manager with a strong systems administration background in M365. This is an individual contributor role with no direct reports. The selected professional will report to a single agency manager and own projects from initiation through completion with minimal supervision. The role will partner closely third-party vendors to deliver technology initiatives on time, within scope, and with minimal disruption to agency operations. Hands-on experience with Microsoft 365 and cloud platforms will be important for planning project work, validating technical deliverables, holding vendors accountable, and communicating effectively with technical and business stakeholders., * Manage IT projects and initiatives from planning through delivery, managing scope, schedules, risks, dependencies, and deliverables.

• Develop and maintain project plans, timelines, and work breakdown structures, adjusting them as priorities and requirements change.
• Prepare project status reports, meeting agendas, and action-item follow-ups for agency leadership and stakeholders.
• Plan and coordinate migrations, upgrades, and technology rollouts, including communications, testing, and cutover activities.
• Serve as the primary point of contact among the agency, the Client, and third-party vendors.
• Coordinate vendor activities, review deliverables, and track progress against statements of work, project plans, and schedules.
• Facilitate meetings with technical and non-technical stakeholders, drive decisions, and follow action items through closure.
• Translate technical information into clear leadership updates and communicate business needs to technical teams.
• Hands-on Microsoft 365 administration knowledge, including Exchange Online, Teams, OneDrive, Entra ID, and Intune, to plan, validate, and support project activities.
• Work with AWS and/or Microsoft Azure environments to support cloud-related projects, including access, configuration, and migration activities.
• Perform systems administration, troubleshooting, and technical documentation tasks when required to support project delivery.
• Help ensure project deliverables and outcomes align with applicable state security policies and standards.

• 7+ years of IT experience, including hands-on systems administration experience.
• Demonstrated experience managing or coordinating IT projects, including project schedules, scope, risks, dependencies, and status reporting
• Working knowledge of Microsoft 365 administration, including Exchange Online, Teams, OneDrive, Entra ID, and Intune.
• Working experience with AWS and/or Microsoft Azure environments.
• Experience coordinating third-party vendors and working with cross-functional technical and business teams.
• Ability to work independently, manage projects from start to finish, prioritize competing demands, and organize workload with minimal supervision.
• Strong written and verbal communication skills, including the ability to communicate technical information to non-technical stakeholders.

Preferred Skills & Experience:

• Experience with SharePoint administration or SharePoint Online.
• Familiarity with Agile, Waterfall, or hybrid project management methodologies.
• Familiarity with ITIL or similar IT service management practices.
• Experience using project management tools such as Microsoft Project, Planner, Smartsheet, or Jira.

Education Required:

• Bachelor s degree in Information Technology, Computer Science, Business, or a related field, or equivalent work experience.

AgreeYa is a global systems integrator delivering competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 2,200 staff across offices. AgreeYa works with 500+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public sector, Pharma & Biotech, and others. Please visit us at for more information.