Web Operations Specialist

The Web Operations Specialist provides operational and technical support for University Communications & Marketing’s digital platforms, web initiatives, and enterprise communication tools. This position assists the UCM web team in maintaining university websites, supporting digital communication platforms, coordinating web governance efforts, and improving the effectiveness of university-wide digital services.

Working closely with web developers, designers, strategists, and campus content managers, this role supports day-to-day web operations, assists with content management and platform administration, coordinates user support and training, and helps ensure university digital properties remain accessible, compliant, and aligned with institutional standards. The position serves as a primary resource for campus users by providing guidance, troubleshooting, documentation, and support for UCM-managed platforms and processes., Required fields are indicated with an asterisk (*).

1. • Are you currently a member of the Oakland University Administrative-Professional Group? + Yes + No + No Response
2. • Describe your experience working in content management systems (CMS). (Open Ended Question)

Documents Needed to Apply

Required Documents

1. Cover Letter
2. Resume

Optional Documents

• Bachelor’s degree in communications, marketing, information technology, digital media, web development, or a related field or an equivalent combination of education and/or experience.
• A minimum of two (2) years of experience supporting websites, digital platforms, or enterprise communication technologies.
• Experience working with Content Management Systems (TerminalFour or similar).
• Ability to manage multiple priorities while supporting a wide variety of campus stakeholders.
• Ability to communicate effectively with others.

Desired Qualifications

• Experience in higher education.
• Experience supporting ADA compliance
• Experience with Google Analytics (GA4) or similar reporting platforms.
• Experience developing documentation, conducting training sessions, and supporting software users.

All Qualifications Unless otherwise required by an applicable collective bargaining agreement, all minimum, additional and desired qualifications are preferred, but qualifications, degrees, and/or experience deemed comparable and/or equivalent by Oakland University in its sole and exclusive discretion may be considered. Position Details

Oakland University offers competitive salaries and an excellent benefit program including a comprehensive medical plan with low contribution amounts for our employees, dental and vision plans at no cost for our employees, generous paid time off plans, a generous University contribution to our 403(b) retirement plan, tuition assistance for our employees and dependents, free access to our Campus Recreation Center and workout facilities, and flexible work schedules and wellness programs. These are current benefit levels subject to future changes. Oakland University offers a strong, University-wide commitment to diversity, equity and inclusion, which has garnered national recognition as a top workplace for LGBTQ+ community members; national recognition as a safe workplace, and consistent top ranking for support services to U.S. Military veteran students.