Network Engineer - Intermediate Level

We are looking for an experienced Network Engineer to support enterprise network operations, troubleshooting, maintenance, and implementation activities.

The ideal candidate should have strong hands-on experience with Cisco routers and switches, Palo Alto firewalls, and enterprise wireless networks.

The engineer will also provide network support for conference rooms, audio/video systems, and collaboration technologies such as Microsoft Teams Rooms and Cisco Webex.

Key Responsibilities

• Support and troubleshoot enterprise LAN/WAN and wireless infrastructure.
• Configure and maintain Cisco routers, switches, VLANs, trunks, STP, and routing.
• Support Palo Alto firewalls, including security policies, NAT, VPN, and troubleshooting.
• Troubleshoot enterprise Wi-Fi, wireless access points, authentication, roaming, and connectivity.
• Perform network diagnostics using Wireshark, packet captures, ping, traceroute, SNMP, and syslog.
• Troubleshoot conference room A/V connectivity, displays, video conferencing devices, and network endpoints.
• Support Microsoft Teams Rooms, Cisco Webex, Crestron, Poly, and Logitech technologies.
• Troubleshoot latency, jitter, packet loss, bandwidth, QoS, and multicast issues.
• Perform network upgrades, configuration changes, and routine maintenance.
• Maintain network diagrams, device inventory, and technical documentation.
• Collaborate with infrastructure, security, desktop, telecom, facilities, and A/V teams.
• Participate in incident management, root-cause analysis, and change management.

Network Architecture/Engineering, Network Architecture/Engineering, Network Administration/Management, Network Support, Wireless Communications, Firewalls, Cisco Routers, Cisco Switches, Microsoft Product Family, Cisco Network Systems, * 7-10 years of enterprise network engineering/support experience.

• Strong hands-on Cisco routing and switching experience.
• Hands-on Palo Alto firewall experience.
• Strong knowledge of TCP/IP, DHCP, DNS, VLANs, subnetting, NAT, VPN, STP, routing, and QoS.
• Enterprise Wi-Fi troubleshooting experience.
• Experience troubleshooting A/V and video conferencing equipment.
• Knowledge of network monitoring and troubleshooting tools.
• Ability to independently resolve L2/L3 network issues.
• Strong communication and documentation skills.

Preferred Skills

• CCNA or equivalent Cisco networking experience.
• PCNSA/PCNSE certification.
• Cisco Wireless LAN Controller (WLC) and Catalyst Wireless.
• Microsoft Teams Rooms, Cisco Webex, Crestron, Poly, or Logitech.
• SolarWinds, Cisco Catalyst Center, PRTG, or Dynatrace.
• ITIL Incident, Problem, and Change Management experience.