ServiceNow Developer

We’re looking for an experienced ServiceNow Developer to design, develop, and enhance ServiceNow solutions supporting federal customers in secure environments in Lorton or Warrenton, VA. You’ll work alongside experienced architects and delivery teams to build scalable, secure solutions, with a focus on ITSM, workflows, integrations, and automation.

This position requires working onsite five days per week at one assigned location, either Lorton or Warrenton.

TO BE SUCCESSFUL HERE YOU WILL:

• Design, develop, and enhance ServiceNow applications and workflows supporting federal customers.
• Own the development lifecycle, from technical design and configuration through testing and deployment.
• Build and maintain scalable integrations, automations, and custom solutions across the ServiceNow platform.
• Develop and enhance ITSM capabilities, including Incident, Problem, Change, and CMDB.
• Collaborate with architects, developers, and customer stakeholders to translate requirements into effective technical solutions.
• Troubleshoot technical issues, optimize platform performance, and ensure secure, maintainable configurations.
• Contribute to technical best practices, code reviews, and continuous improvement across the ServiceNow practice.
• Support and mentor junior developers as needed.

• Must have held an active Top Secret (TS) clearance within the past five years and be eligible to obtain SCI access.
• Must be willing to work onsite five days per week in a secure SCIF environment in Northern Virginia.
• Prior experience working directly on a cleared or classified network.
• 5+ years of hands-on ServiceNow development experience.
• Strong experience with ServiceNow ITSM, including Incident, Problem, Change, and CMDB.
• Proficiency in JavaScript, ServiceNow scripting, REST/SOAP APIs, and platform integrations.
• Experience designing, developing, and configuring custom ServiceNow applications, workflows, and automations.
• Strong understanding of software development lifecycle (SDLC) processes in secure or regulated environments.
• ServiceNow certifications such as CSA, CIS-ITSM, or CAD.
• Experience delivering solutions using Agile/Scrum methodologies., * Previous SCI access within the past 24 months is highly preferred.
• Experience with additional ServiceNow modules such as SecOps, Discovery, or Hardware/Software Asset Management (HAM/SAM).
• Experience with automated testing frameworks, DevOps integrations, or AI-enabled workflows within ServiceNow., This position is primarily sedentary and requires the ability to maintain focus on computer screens for extended periods. Frequent interaction with team members is necessary to clearly articulate ideas and information. The role involves extensive reading, transcribing, and repetitive hand and wrist motions related to typing and/or using a mouse. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform essential job functions.

• Flexible paid time off, plus 12 paid holidays.
• Premium healthcare plans - Medical, Dental, Vision - including HSA and FSA options.
• Qualified 401(k) program.

Intact Technology is an award-winning ServiceNow Elite Partner supporting federal agencies and highly regulated organizations. Recognized as the 2026 ServiceNow U.S. Federal Partner of the Year and Worldwide AI Customer Value Partner of the Year, we combine technical expertise, innovation, and an outcome-driven approach to deliver meaningful results.

Our culture values individuality, autonomy, and empowerment. We encourage our people to take ownership, think creatively, and make an impact, while supporting their growth through professional development and comprehensive benefits.