Data Center NetOps Technician L2

The Data Center NetOps Technician will support production network cabling and infrastructure within a data center environment. The role involves installing, maintaining, testing, and troubleshooting copper and fiber-optic cabling systems while supporting network hardware installations and data center operations., Network Cabling & Installation

• Support and complete scheduled data center Moves, Adds, and Changes (MACs).
• Perform hardware installation, device labeling, power connections, and network cable connectivity.
• Install and maintain network hardware, racks, patch panels, and fiber-optic infrastructure.
• Complete hardware support work orders, including certification, troubleshooting, and break-fix activities.
• Provide smart-hands support within specified SLA response times.

Fiber Optic & Copper Cabling

• Perform basic copper cable termination.
• Install fiber connectors, including LC, SC, ST, FC, FDDI, SMA, and MPO/MTP.
• Work with single-mode fiber (SMF) and multimode fiber (MMF).
• Terminate simplex and duplex jumper cords.
• Install fan-out kits and buffer tubes.
• Perform mechanical and fusion splicing on different fiber cable types.
• Troubleshoot fiber and network connectivity issues using OTDR.
• Calculate end-to-end fiber loss budgets according to TIA/EIA standards.

Testing & Troubleshooting

• Perform fiber testing using OTDR, Fluke, and EXFO testing equipment.
• Conduct continuity testing and troubleshoot cable issues using tone sets and volt-ohmmeters.
• Perform certification and testing of copper and fiber infrastructure.

Data Center Operations

• Manage assets, inventory, audits, and daily work logs.
• Coordinate equipment receiving, shipping, and RMA processing.
• Maintain accurate documentation, work orders, and ticket records.
• Follow site security, badging, and data protection procedures.
• Conduct physical inspections and report equipment, power, cooling, and safety concerns.
• Support standard and emergency data center operating procedures.
• Perform on-call duties as required.

The ideal candidate should have hands-on experience with fiber-optic installation, termination, testing, troubleshooting, and splicing, along with knowledge of data center infrastructure and network cabling standards., * High School Diploma or GED equivalent.

• Hands-on experience with fiber-optic and copper cabling.
• Knowledge of single-mode and multimode fiber systems.
• Experience with fiber termination, testing, and troubleshooting.
• Basic copper termination skills.
• Proficiency with OTDR, Fluke, and EXFO testing equipment.
• Strong problem-solving and communication skills.
• Ability to work independently and in a team environment., * 3-5 years of fiber-optic cabling experience.
• Data center installation and infrastructure experience.
• Experience with mechanical and fusion fiber splicing.
• Knowledge of OSP fiber and confined-space entry procedures.
• Corning or FOA industry certifications preferred.
• Experience with Unicam, anaerobic, and heat-cure termination methods.
• Familiarity with Krone, 3M, and BIX tools.

Additional Requirements

• Up to 25% travel required.
• Must be available to work 8-hour, 10-hour, or 12-hour shifts.
• Must be available to work weekends and holidays.
• Ability to work at heights, on ladders, and in confined spaces.
• Ability to lift up to 50 pounds and move up to 75 pounds.
• Good color vision and ability to read small print and recognize audible signals.
• Must be willing to perform on-call duties as required.