ERP Business Systems Analyst - INFORMATION TECHNOLOGY

The ERP Business Systems Analyst - HR supports Sedgwick County’s Human Resources (HR) business processes and ERP application portfolio by translating business needs into effective, sustainable technology solutions. Serving as the functional subject matter expert for SAP SuccessFactors Employee Central (EC), Employee Central Payroll (ECP), Recruiting, Recruitment Marketing, Onboarding, Performance & Goals, and Learning Management System (LMS) modules, this position provides functional support, business process analysis, system configuration, testing, documentation, training, and implementation support for enhancements, upgrades, and projects. The ERP Business Systems Analyst - HR collaborates with Human Resources, County departments, Information Technology, and third-party vendors to maintain and enhance HR-related ERP solutions, improve business processes, ensure data integrity and compliance, and support organizational objectives. The position serves as the primary liaison for vendor-supported HR systems, analyzes the impact of regulatory and business changes, and assists with project planning, requirements gathering, and solution delivery.

Provide ERP Functional Support and SuccessFactors Administration

• Provide functional support and application administration for SuccessFactors Employee Central (EC), Employee Central Payroll (ECP), Recruiting, Recruitment Marketing, Onboarding, Performance & Goals, and Learning Management System (LMS).
• Manage assigned incidents and service requests from intake through resolution.
• Analyze issues to identify business processes, configuration, data, security, integration, workflow, training, or technical causes, and coordinate timely resolution.

Analyze HR Business Processes and Design Function Solutions

• Partners with HR, business process owners, and subject-matter experts to define business needs, document current and future processes, gather requirements, and establish desired outcomes.
• Perform process mapping, fit-gap analysis, impact analysis, and solution evaluation.
• Design and manage functional configurations for HR and payroll processes.
• Coordinate with ERP teams, HR, IT, Finance, and third-party vendors on technical, integration, reporting, workflow, security, and data requirements.

Deliver projects, system changes, testing, and continuous improvement

• Lead and support SuccessFactors projects, enhancements, releases, and upgrades by defining scope, objectives, milestones, requirements, tasks, timelines, stakeholders, and resource needs.
• Maintain the ERP/HR roadmap, monitor progress, engage stakeholders, manage risks and dependencies, and support timely project completion.
• Coordinate and approve SuccessFactors’ configuration changes and related transports and provide deployment and post-implementation support.

Minimum Qualifications: Bachelor’s degree in Human Resources, Business Administration, Information Systems, Computer Science, Public Administration, or related field and three years of experience supporting, administering, analyzing, or implementing ERP, SAP Success Factors, HRIS, payroll, or other enterprise business systems. Experience can be substituted for education, with one year of additional experience being equivalent to each year of education.

Preferred Qualifications: Five years supporting, administering, configuring, analyzing, implementing, or optimizing ERP, SAP SuccessFactors, HRIS, payroll, or other enterprise business systems, including experience partnering with business stakeholders to improve processes and deliver technology solutions. Bachelor’s degree in Human Resources, Business Administration, Information Systems, Computer Science, Public Administration, or related field preferred. SAP configuration-related certification is preferred.

Sedgwick County offers a comprehensive benefits package for full-time employees that includes health coverages, paid leave, regular compensation reviews, retirement plans, and professional development opportunities. For more detailed information, please visit our benefits page at SCBenefits.