Systems Analyst I

• Provide management and support services for the Provo City data and telecom networks including, but not limited to, routers, switches, firewalls, wireless access points, fiber optics, PBX phone systems, VOIP and analog phones, MPLS, OSPF, DNS, DHCP, VPN, etc.
• Act as a subject matter expert on technology, with a specific focus on networking and telephony.
• Prioritize and manage multiple tasks simultaneously while meeting critical deadlines, demonstrating a high commitment to successful network operations.
• Plan, direct, and participate in the design, programming, implementation, securing, testing, and maintenance of network and telephony systems.
• Perform industry and competitive analysis, keep up to date on new trends, and analyze and clarify user requirements while promoting information technology initiatives.
• Create instructions, guidelines, and procedures for the job, and monitor and enforce IS policies and procedures.
• Perform system configuration backup operations, including verification and documentation.
• Plan and manage projects.
• Identify areas of improvement and provide process and technology guidance as needed.
• Apply IS field knowledge, experience, and judgment to accomplish goals, assist other staff, and perform other duties as required.

Systems Analysis, Information Technology & Information Systems, Systems Analysis, Network Administration/Management, Network Programming, Recreation, Open Shortest Path First Protocol (OSPF), Firewalls, Wireless Communications, DHCP (Dynamic Host Configuration Protocol), Provo City will honor an equivalent combination of job-related education and experience.

• Bachelor’s degree in computer science, information technology, or related field.
• A valid, lawful Driver License may be required.

Pay Rate: (G32) $72,401 - $107,480 per annum (depending on experience)