Scrum Master

Join a dynamic product delivery team where agile leadership, release coordination, and cross-functional collaboration come together to support strategic initiatives and production stability. This role is ideal for an experienced Scrum Master or Agile delivery professional who enjoys guiding teams, improving delivery practices, and keeping work moving smoothly from planning through release. Responsibilities

• Facilitate agile ceremonies and help the team strengthen its Scrum and delivery practices.
• Support product execution by coordinating priorities, timelines, dependencies, and delivery milestones.
• Partner with business stakeholders, product owners, engineers, QA, support teams, and leadership to keep work aligned and progressing.
• Track delivery progress using Jira, Confluence, and ServiceNow.
• Help coordinate release readiness activities, including testing, signoffs, and rollback planning.
• Support UAT, defect triage, regression testing, and issue resolution activities.
• Assist with change management, governance, and communication around production support and delivery updates.
• Help identify risks, dependencies, and blockers, then work with teams to drive solutions forward.
• Contribute to clear and timely stakeholder communications that support project transparency and alignment.

• Experience as a Scrum Master, Agile Delivery Lead, or similar delivery-focused role.
• Strong understanding of the software development lifecycle and agile delivery practices.
• Hands-on experience with Jira, Confluence, and ServiceNow.
• Ability to support release planning, testing coordination, and production readiness activities.
• Familiarity with APIs, batch processing, file transfers, and application dependencies.
• Experience working with UAT, defect management, regression testing, and business approvals.
• Strong communication, facilitation, and stakeholder coordination skills.
• Ability to translate technical issues and risks into clear, actionable plans.

Preferred Skills

• Experience with document generation, customer correspondence, and print or email delivery platforms.
• Familiarity with cloud modernization, containers, or vendor integrations.
• Basic knowledge of SQL or API testing tools.
• Experience working in environments with security controls, incident management, and audit requirements.
• A collaborative mindset with a focus on continuous improvement and team enablement.

Horizontal is committed to fostering a welcoming, inclusive environment where diverse perspectives are valued and everyone has the opportunity to contribute and succeed. We encourage candidates from all backgrounds to apply and bring their unique strengths to the team.