IT Support Specialists - 100% on-site in Duncan, SC, January 2027, 3-6 months

IT Support Specialists - 100% on-site in Duncan, SC, January 2027, 3-6 months, End-User Hardware & Workstation Management (e.g. laptops, desktops, printers, mobile devices, AV equipment)

• Operating Systems:
• Windows 10 / Windows 11
• macOS (optional)
• General IT Infrastructure & Networking Fundamentals (e.g. LAN/WLAN, TCP/IP, DNS, DHCP, VPN, switches/patching)
• Identity & Access Management (e.g. Active Directory, Microsoft Entra ID / Azure AD)
• Microsoft 365 / Office 365 Administration (e.g. Exchange Online, Teams, SharePoint, OneDrive)
• Ticketing & ITSM Tools (e.g. ServiceNow, Jira Service Management, Zendesk, Freshservice)
• Remote Support Tools (e.g. TeamViewer, AnyDesk, RDP, Intune) (optional)
• Windows Server Administration (optional)

Technical Support, Technical Support, Information Technology Consulting, Information Technology & Information Systems, Technical Leadership, English Language, 1st Level Support, Help Desk, 2nd Level Support, Peripheral Hardware, Experience in 1st/2nd level IT support or help desk.

• Hands-on on-site support experience, e.g. hardware replacement, cabling, rack & stack and setting up workstations and peripherals.
• Knowledge of Windows 10/11, Active Directory or Microsoft Entra ID, and Microsoft 365.
• Understanding of IT infrastructure and networking fundamentals such as LAN/WLAN, TCP/IP, DNS, DHCP and VPN.
• Familiarity with ticketing tools such as ServiceNow or Jira Service Management; macOS or Windows Server is a plus.

We are currently looking for an experienced IT Support Specialist for one of the leading IT consulting companies. The position is 100% on-site in Duncan, South Carolina, and you will act as the on-site extension of the client’s central IT team.