Jira Configuration Consultant

The EPMO is seeking an experienced Jira Program & Portfolio Management Contractor to design, configure, and implement Jira as an enterprise project and program management solution. Partnering closely with the EPMO, the contractor will translate project, portfolio, and strategy-execution requirements into a scalable Jira structure, establishing hierarchies, workflows, goals, dependencies, dashboards, reporting, and governance standards for cross-functional initiatives.

This is not primarily a Jira system-administration role. The ideal candidate combines strong Jira configuration expertise with an understanding of project, program, and portfolio management (PPM).

Key Responsibilities

Jira Solution Design

Design the Jira structure for enterprise project and program management, including project templates, issue types, fields, screens, workflows, statuses, permissions, and automation.

Establish a scalable hierarchy: Enterprise Goals? Programs / Strategic Initiatives? Projects ? Workstreams ? Milestones / Deliverables? Epics / Tasks / Actions.

Configure relationships between projects, initiatives, goals, dependencies, milestones, risks, and actions.

Establish standardized Jira templates for cross-functional projects.

Portfolio & Program Management

Configure Jira and portfolio views to manage multiple interconnected enterprise projects and their relationships.

Establish mechanisms to map projects to company goals and strategic priorities.

Create cross-project dependency tracking.

Support milestone, critical deliverable, and status tracking.

Establish RAID structures for Risks, Actions, Issues, and Decisions.

Goals & Strategy Execution

Configure Jira goal functionality to support enterprise goal management and Scout’s Top Goals / strategy deployment model.

Link strategic goals to programs, projects, milestones, and deliverables.

Enable progress roll-up and traceability from enterprise goals into execution.

Dashboards & Executive Reporting

Build standardized dashboards for: enterprise portfolio, program status, project health, milestones, risks and issues, dependencies, goal progress, and decisions and escalations.

Develop views for the EPMO, project teams, functional leadership, and executive leadership, using Jira as the system of record to minimize manual PowerPoint/Excel reporting.

Governance & Standards

Establish standardized naming conventions, fields, workflows, statuses, and reporting practices.

Define configuration standards, roles, and permissions that prevent uncontrolled proliferation of projects, fields, workflows, and custom structures.

Document the Jira operating model and configuration, create user guidance, and provide knowledge transfer to the EPMO team., Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave, including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable

Hands-on experience configuring Atlassian Jira for project/program management, including workflows, issue types, custom fields, permissions, dashboards, filters, and automation.

Experience designing Jira hierarchies and cross-project relationships and dependencies that support programs and portfolios.

Experience configuring Jira for non-software/business projects, not only Agile software development.

Understanding of portfolio management, program/project hierarchy, milestones, dependencies, RAID management, governance, and executive reporting.

Ability to translate business requirements into practical Jira configurations, with strong documentation and stakeholder-management skills.

Strongly Preferred

Experience with Jira Premium / Advanced Roadmaps or equivalent, Atlassian Goals, and Jira-Confluence integration.

Experience implementing Jira within an EPMO, Strategy Execution Office, Transformation Office, or Enterprise PMO, supporting cross-functional programs (Finance, Procurement, IT, Legal, Operations).

Experience creating executive-level portfolio dashboards; Atlassian certifications are a plus.