Desktop Support Technician

Do you have experience in Customer communication?, Do you have a Bachelor’s degree?, * Experience with various desktop systems, operating systems, and diverse technical environments.

• Excellent customer service orientation and verbal communication skills.
• Experience supporting Windows operating systems, MS Office, VPN, local and network printing, notebooks, and mobile devices.
• Ability to install software for and troubleshoot a wide range of applications.
• Analytical thinking and problem-solving ability.
• CompTIA A+ certification or equivalent certification
• Flexible for travelling to remote sites or clusters
• Provide assistance for network-related issues
• Should be able to lift weight up to 30 lbs at waist level
• Update the inventory of phones, peripherals, and system cards (like TDM, digital and CPU cards etc.) to network voice team.
• Testing the cables using the tester for IP phone and TDM phones from patch panel to user’s desk
• Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
• Update the circuit inventory and vendor details for service provider to network voice team.

Desired Qualifications:

• BS/BA in Computer Science, Information systems, or an equivalent combination of education

3.73.7 out of 5 stars Nashville, TN 37204 $21 - $22 an hour - Contract, Pulled from the full job description

• Health insurance
• Vision insurance
• Life insurance