Senior Scrum Master / Agile Delivery Lead

We are seeking an experienced Senior Scrum Master / Agile Delivery Lead to support Technology Infrastructure priorities within a Scaled Agile environment. The successful candidate will guide one Agile team operating across Database, Middleware, and Messaging platforms. The role will facilitate Scrum ceremonies, drive PI Planning readiness and follow-through, manage dependencies and impediments, and ensure alignment with Enterprise Change Management and related governance. The role will require strong use of Jira, Jira Align, and Jira Software Plans (Advanced Roadmaps), as well as practical use of Copilot Chat (AI) for backlog refinement with human validation., * Facilitate and improve Scrum ceremonies with clear agendas, timeboxing, and measurable outcomes.

• Lead PI Planning preparation, ensuring objectives, dependencies, risks, capacity, and program board inputs are ready and actionable.
• Create transparency through concise status, risk, and dependency communications using Jira/Jira Align signals and executive-ready updates.
• Proactively manage delivery risk with dependency mapping, impediment removal, and timely escalation while ensuring governance compliance.
• Partner with Product Owner/Product Manager to maintain a healthy backlog with right-sized epics, ready user stories, and clear acceptance criteria.
• Leverage Copilot Chat (AI) and prompt libraries to draft deliverables and decompose work into epics and stories (e.g., Jeff Patton-style story mapping) with human review for accuracy and compliance.
• Use Jira Software Plans (Advanced Roadmaps) to validate and communicate plans, including capacity, dependencies, sequencing, and target dates.
• Own Plans hygiene by triaging and resolving Advanced Roadmaps warnings to maintain trustworthy roadmap views.
• Apply metrics such as WIP, cycle time, throughput, aging work, spillover, and defects to drive improvement and sustained actions.
• Coach for team health, psychological safety, conflict navigation, cross-training, and continuous improvement grounded in Agile values.
• Represent the team in Scrum of Scrums and ART syncs to surface and resolve dependencies early.

• Bachelor’s degree in a technical field or equivalent work experience.
• 10+ years of delivery experience on Agile teams in complex enterprise environments.
• Strong or expert knowledge of Jira and Jira Align, including planning hygiene, reporting, and dependency visibility.
• Demonstrated mastery in Scrum facilitation and coaching, including clear purpose, outcomes, and anti-patterns for each event.
• Scaled Agile experience in an ART model with PI Planning preparation, dependency and risk management, and execution follow-through.
• Executive-ready written communication with sound risk framing and escalation judgment.
• Backlog rigor including story splitting, acceptance criteria quality (Specification by Example / Gherkin), and healthy Definition of Ready/Done.
• Metrics-driven improvement using flow, predictability, and quality signals to drive measurable change.
• Hands-on Jira expertise, including strong JQL proficiency to create actionable filters for WIP aging, blocked work, spillover, defects, and readiness signals.
• Hands-on proficiency with Jira Software Plans (Advanced Roadmaps) for validating roadmap views and resolving plan warnings.
• Practical experience using Copilot Chat (AI) for story mapping and backlog refinement, including Jeff Patton-style story maps and story splitting heuristics, with human review and governance.
• Comfort in governance and change-control environments with adherence to Enterprise Change Management policies.
• Ability to influence and remove obstacles without direct authority through servant leadership.

Preferred Skills:

• Advanced coaching techniques such as Liberating Structures with evidence of sustained retrospective action completion.
• Experience supporting production readiness and operational handoffs with Operations/SRE including release readiness, runbooks, and support models.

• Glider assessment: BOA-ScrumMaster-1.
• Hybrid schedule requirement of a minimum of 3 days per week on-site.
• Hours per Day: 8. Labor Type: Technical.
• Maximum Submissions per Supplier: 4.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.