Systems / Network Administrator

The IT Administrator will serve as the primary technology resource for the organization, responsible for maintaining and supporting all aspects of the IT environment, including infrastructure, end-user support, cybersecurity, business systems, and vendor management. This hands-on role will oversee servers, workstations, network equipment, mobile devices, and business applications while ensuring the security, stability, and performance of critical systems. The ideal candidate will be comfortable balancing day-to-day technical support with long-term technology initiatives and strategic planning., *

• Administer and support the organization’s servers, workstations, network equipment, printers, desk phones, and mobile devices. *

• Provide help desk and end-user support, troubleshooting hardware, software, network, and connectivity issues across the organization. *

• Manage and maintain cybersecurity initiatives, including endpoint protection, antivirus solutions, firewalls, access controls, and multi-factor authentication. *

• Monitor system performance, security, availability, and reliability while proactively identifying opportunities for improvement. *

• Administer user accounts, permissions, software deployments, and device configurations. *

• Support and maintain Google Workspace and other business-critical applications. *

• Coordinate hardware and software upgrades, patching initiatives, and lifecycle management activities. *

• Manage backup, disaster recovery, and business continuity processes to ensure critical data and systems remain protected. *

• Work directly with third-party technology vendors and managed service providers to coordinate projects, support efforts, and technical escalations. *

• Partner with leadership and end users to evaluate technology needs and recommend practical solutions that improve business operations. *

• Maintain technical documentation, policies, procedures, and system standards. *

• Participate in on-call and after-hours support activities as needed to maintain business operations. *

Network Administration/Management, Systems Administration/Management, Network Administration/Management, Systems Administration/Management, Strategic Planning, Business Solutions, Help Desk, Technical Support, Information Technology & Information Systems, Vendor/Supplier Management, Preferred Experience of the Systems / Network Administrator: *

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field; equivalent experience will be considered. *

• Experience supporting a broad range of IT infrastructure, networking, systems administration, cybersecurity, and end-user technologies. *

• Hands-on experience administering Google Workspace environments. *

• Strong troubleshooting skills with the ability to identify and resolve technical issues independently. *

• Experience supporting endpoints, mobile devices, printers, networking equipment, and business applications. *

• Experience managing cybersecurity tools, access controls, endpoint protection, and security best practices. *

• Experience working directly with vendors, service providers, and business stakeholders. *

• Strong communication, organization, and customer service skills with the ability to support both technical and non-technical users. *

Bonus Experience of the Systems / Network Administrator: *

• Experience with NetSuite ERP or comparable ERP platforms. *

• Experience supporting scan gun technology and mobile warehouse devices. *

• Experience working alongside managed service providers and outsourced infrastructure partners. *

• Background supporting distribution, logistics, manufacturing, or operational business environments. *

• Experience with technology planning, process improvement, and business systems optimization initiatives. *