Entry Level IT Field Technician (Traveling Technician)

Technicians travel Monday through Friday supporting customer locations throughout the region and are home on weekends. If you enjoy technology, seeing new places, meeting different customers, and solving hands-on technical problems, this is a unique way to continue building your IT career.

The role does not begin until January 25, 2027, giving candidates plenty of time to plan ahead for the opportunity.

About the Opportunity

Our client is a global leader in medical simulation technology. They develop advanced patient simulators and healthcare training systems used by hospitals, universities, medical schools, and healthcare training programs.

These systems allow doctors, nurses, EMTs, and other healthcare professionals to practice real-world medical scenarios in a controlled environment before treating actual patients.

The technology combines computers, software, networking, electronics, and sophisticated simulation equipment. As an IT Field Technician, you will be trained to install, maintain, troubleshoot, and support these systems at customer locations.

This is a particularly strong opportunity for someone early in their IT career because you are not limited to answering phones or working tickets all day. You will gain hands-on exposure to hardware, Windows, networking, software, electronics, troubleshooting, and customer support., * Install and configure patient simulator systems at hospitals, universities, medical schools, and healthcare training locations

• Perform preventive maintenance on simulator equipment
• Troubleshoot Windows-based hardware and software issues
• Diagnose basic networking and connectivity problems
• Work with TCP/IP, DHCP, IP addressing, and customer networks
• Troubleshoot hardware, electronics, and peripheral equipment
• Ensure systems are properly connected and fully operational
• Work directly with customers to resolve technical issues
• Provide basic training and technical support to end users
• Travel throughout your assigned territory supporting different customer environments
• Work independently while representing the company professionally in the field

Travel Expectations

This position is designed for somebody who wants to travel.

• Travel Monday through Friday
• Home on weekends
• Travel throughout the assigned territory supporting hospitals, universities, and other customer locations
• Travel may include driving and flights depending on the customer location
• Hotels, flights, rental vehicles, and approved travel expenses are covered
• $65 daily meal stipend while traveling
• Mileage reimbursement beyond the first 30 miles when using your personal vehicle
• Paid travel time
• Opportunity to see different cities, customer environments, and healthcare facilities while building your career

Instead of reporting to the same office every day, you will regularly work in different customer environments and be trusted to handle technical issues independently.

Training

One of the biggest advantages for someone early in their career is the amount of training provided.

• 13-week paid training program
• Combination of classroom instruction and hands-on field shadowing
• Training on the company’s medical simulation technology
• Learn how to install, troubleshoot, maintain, and support the equipment
• Monday-Friday travel required during training
• Travel expenses covered during the training program

The company is making a significant investment in teaching you its technology before expecting you to support customers independently.

Electronics Low Voltage Simulations Communication IP Addressing Problem Solving Desktop Support Customer Service Technical Acumen Technical Issues Technical Support Help Desk Support Operating Expense Health Technology Computer Networks Business Valuation Telecommunications Medical Simulation Mechanical Aptitude Willingness To Learn Full Stack Development Valid Driver’s License Business Transformation Troubleshooting (Problem Solving) Dynamic Host Configuration Protocol (DHCP), * An IT degree, certification, or technical education and are looking to build professional experience

• CompTIA A+ certification or are currently working toward it
• Previous IT internship experience
• Level 1 Help Desk, Service Desk, Desktop Support, or Technical Support experience
• A strong interest in computers, networking, electronics, or hands-on technology
• Some initial IT experience and want an opportunity to grow beyond basic Level 1 support

CompTIA A+ is a major plus for this position.

You do not need years of professional IT experience. Technical aptitude, customer service, willingness to learn, and the ability to travel are extremely important., * Ability and willingness to travel Monday through Friday

• Basic IT troubleshooting knowledge
• Familiarity with Windows environments
• Basic understanding of networking concepts including TCP/IP, DHCP, and IP addressing
• Strong interest in technology and troubleshooting
• Excellent customer service and communication skills
• Valid driver’s license and reliable transportation
• Ability to work independently at customer locations
• Willingness to learn new technologies

Strongly Preferred

• CompTIA A+
• Previous IT internship
• Level 1 Help Desk or Service Desk experience
• Desktop Support or Technical Support experience
• Hands-on PC troubleshooting experience

Nice-to-Haves

• Electronics troubleshooting or repair experience
• Field service experience
• AV, telecom, low-voltage, or biomedical equipment experience
• Hardware repair experience
• Strong mechanical aptitude and problem-solving skills, * IT troubleshooting
• Windows
• Networking
• Hardware
• Software
• Electronics
• Field service
• Customer support
• Independent problem solving

You’re also supporting technology with a meaningful purpose. The equipment you work on helps medical professionals train for real-world patient situations in hospitals, universities, and healthcare education environments., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.