Final Mile Routing Analyst

Optimize last-mile delivery routes by analyzing inbound volumes, service commitments, and capacity. Monitor performance metrics, investigate service issues, and partner with clients and internal teams to improve cost, service, and routing processes. Prepare customer reports and support account reviews and implementations., * Build and adjust delivery routes to meet service commitments while improving utilization and cost.

• Monitor transportation KPIs and conduct root-cause analysis for missed service levels.
• Process data and prepare weekly and monthly customer performance reports.
• Work with clients, carriers, and internal subject matter experts to resolve issues and coordinate implementations.
• Measure transportation network cost and service performance and recommend improvements.
• Support procurement activities and prepare materials for customer account reviews.

• Last-mile route optimization
• Transportation management systems
• Route and zone planning
• Capacity analysis
• KPI monitoring
• Root-cause analysis
• Data processing and reporting
• Customer performance reporting
• Transportation procurement
• Continuous process improvement