Quality Training Specialist - Low Voltage Data Center

The Quality Training Specialist will be responsible for trade-related curriculum development and training for new and existing IES teams, quality audits and on-site support to IES projects.

General Job Duties and Responsibilities:

• Develop and provide trade-related, project management and delivery training in the classroom. This will include hands on demonstrations; (ex: class outlines, presentations, handouts, tests, design exercises)
• Develop pre-employment trade-related job skill assessments (both hands on and written)
• Prepare employees to accomplish job results by developing, planning, conducting, and evaluating management training
• Conduct training needs assessment by collecting information pertaining to work procedures, workflow, and reports, understanding job-specific functions and tasks
• Conduct training classes by presenting job-specific and company-specific software applications utilizing computer and virtual classrooms, webinars and other methods as required
• Evaluates training by assessing effectiveness of training to specific job applications
• Administers written and practical exams and write performance reports to evaluate trainees’ performance.
• Maintains quality service by establishing and enforcing organization standards
• Implement training processes and best practices that add value and improve business performance
• Maintain personal knowledge, training and proficiency on installed products and course materials
• Work with training team to design and implement new training programs and revise old programs
• Ensure a safe and pleasant learning environment for staff/students
• Other duties as assigned

Do you have experience in Wrenches?, Do you have a High school diploma or GED?, * Strong verbal and written communication skills

• Strong organizational skills and attention to detail
• Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude.
• Must be able to work a non-standard work schedule as required to provide job, team or individual specific training.
• For demonstration purposes, must be able to climb ladders, use hand and power tools, lift 50 pounds.
• Must be self-motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• Must be able to travel within the branch territory and/or regional territory as needed.
• Must possess the ability to learn and teach the Company and customer project management systems., * Must possess a minimum of three (3) years training experience or related role.
• Prefer a minimum of five (5) years project management experience in telecommunications, electrical or a related technical or construction field.
• Prefer a BICSI certified trainer
• Must have demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration.
• Must be proficient with Microsoft Office (Word, Excel, PowerPoint and MS Project).
• Must meet Company minimum driving standards.
• High School diploma or equivalent
• Working knowledge of instructional design and adult learning theory practice preferred
• Must be able to effectively use basic hand tools: screwdriver (regular and Phillips), torpedo level, tape measure, snips (with belt sheath), and pliers (needle nose and channel locks), crescent wrench, sewing (stitching) needle, cable sheers, flush cutting pliers, multi-meter and rubber mallet (gray).
• Highly knowledgeable of materials, methods, and the tools involved in the commercial construction industry.
• Ability to determine the kind of tools and equipment needed to do a job.
• Possess good knowledge of arithmetic, algebra, geometry and their application.
• Maintain technical knowledge by attending educational workshops, reviewing publications
• Working knowledge of construction process (bid process, project management, delegation, financial etc.)

Pulled from the full job description

• Referral program
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Relocation assistance
• Vision insurance