Data Quality Coordinator

This position’s primary responsibility will be to administer/update/customize the agency’s electronic client record; prepare regular and customized internal and external reports using internal and external (funder) databases; along with annual survey coordination. General responsibilities include troubleshooting/customizing the ECR; data entry into various internal and funder databases; preparation of various internal and funder reports; assisting with preparation for audits and accreditation compliance; preparation/dispersion/collection of annual surveys; assisting with special projects, as needed; and backup for the Compliance Coordinator., * Make recommendations around electronic client record planning/changes and assist in developing data collection mechanisms, including updating and customizing the agency’s ECR.

• Provide technical support to staff regarding data collection and data entry in the ECR system.
• Coordinate day to day operations of the electronic client record including coordination with the ECR vendor.
• Ensure timely data entry and report generation of internal and external CQI data reports.
• Prepare, disperse, collect, and aggregate results of annual surveys.
• Accurately track client participation and other statistics as required for internal and external (funder) reporting.
• Assist with internal and external audits, as assigned.
• Prepare/complete various internal and funder reports, as assigned.
• Adheres to all Chrysalis Center, Inc.’s policies, procedures and standards at all times.
• Responsible to maintain all data for Homeless Management Information System and assist with the Annual Progress Reports (APR’S).
• Responsible to maintain all data for Department of Mental Health and Addiction Services (DMHAS) database, DDaP.
• Perform other tasks/duties, as needed.

Do you have a valid Driver’s License license?, Do you have experience in Writing skills?, Do you have a High school diploma or GED?, * High School diploma or equivalent.

• Minimum of two years experience in behavioral health field, preferred.
• DDaP/HMIS experience, preferred.
• Database (SQL, Access, Report writing software) training and 1+ year experience.
• Proficiency in data entry, typing 40+ wpm, excellent ten key skills.
• Possess and maintains a valid drivers’ license, reliable vehicle, current registration and insurance., * Demonstrates organizational, time management, written and verbal skills.
• Demonstrates computer skills with proficiency utilizing Microsoft Office (especially Access and Excel), Electronic Client Record, office equipment, filing skills and other administrative skills.
• Demonstrates excellent communication, interpersonal and leadership skills, including professional demeanor and positive, service-oriented attitude toward all internal and external customers.
• Demonstrates ability to adhere to strict Confidentiality and HIPPA Guidelines.
• Demonstrated ability to work in partnership with staff, clients and the community.
• Demonstrated ability to create and update accurate reports for internal and external use using database and report writing tools.
• Demonstrate proficiency in administering, customizing, and troubleshooting agency’s electronic client record.
• Knowledge of pre-admission, screening and community resources.
• Strong organizational & time management skills
• Attention to detail & data driven