Management Analyst I - Information Technology

Performs highly responsible professional, technical, analytical work involving systems, operations, management research, and/or quality assurance; develops, coordinates, and implements work standards, methods, and procedures improvements and the overall assessment, testing, and evaluation of practices and procedures in assigned areas and serves as a divisional/departmental expert in area of specialty, * Works on the development and implementation of new and improved plans, procedures, techniques, and methods to adjust to the changing requirement of ongoing programs.

• Participates in the resolution of critical and difficult problems or issues related to assigned Division, Department, or program.
• Assists in the planning and directing of divisional/departmental programs, support services, and operations.
• Prepares statistical data, progress reports, and summaries in conjunction with special reports, legal documents and agreements.
• Manages and monitors internal and external auditing of quality systems and processes.
• Reviews and participates in the preparation of analytical and research reports, summaries, and recommendations; investigates and defines problem areas, conducts studies, and prepares reports recommending solutions or course of action.
• Oversees the Division/Department records management to assure compliance with Florida public records retention.
• Provides information and explanations regarding software, applications, and operational policies and procedures; troubleshoots assigned programs/applications.
• Performs contract administration for the system and other procured applications and modules.
• Provides training on new applications and documents processes and workflows.
• Performs financial reviews and analyses for the Division: compiles and evaluates operational data and cost histories; monitors and reviews billing activities, expenditures, and financial reports; conducts detailed cost analysis; makes recommendations to improve cost and operational effectiveness; and participates in budget development.
• Coordinates special projects for the Division; identifies and recommends proper allocation of financial, material, and human resources committed to the project; formulates solutions and resolves problems; facilitates implementation of the project; and provides administrative support to the project as needed; work at this level is usually relegated to coordination of the Division’s participation in major, County-wide projects, and serves in a secondary or subordinate role to the designated construction manager for large capital improvement projects.
• Assists the Division managers with strategic and long-range planning for divisional operations; participates in planning efforts at the local and regional level; keeps Division Director apprised of developments at the state and federal level that impact the division; monitors pending legislation for impact on operations; may oversee compliance with new legislation.
• Oversees professional contractors and/or consultants providing services for projects or programs.

ADDITIONAL FUNCTIONS

• Performs other related duties as required.

Do you have a valid Driver’s License license?, Do you have experience in User training (technical support)?, Do you have a Bachelor’s degree?, * Bachelor’s degree required.

• Two (2) years of related experience; experience should be directly related to assigned business unit’s programs.
• Candidates without a degree should possess four (4) additional years of related experience.
• Fingerprinting required., * Must be required to possess and maintain a valid Florida Driver’s License with any applicable endorsement(s) to drive a County vehicle as provided in CMA 5805.