Systems Engineer

Proton Technologies, Inc., an affiliate of Reynolds and Reynolds, is seeking a highly skilled Systems Engineer with strong server, hybrid cloud, and networking experience. This role will support both escalated service requests (Level 2-3) and assist our Cloud Migration and Projects teams with Azure environment work, hybrid domain configurations, and infrastructure deployments., Prioritize, work, and resolve Level 2-3 tickets in the Engineering Ticket Queue

• Serve as an escalation point for complex server, cloud, and network-related issues
• Support cloud migration efforts, including Azure AD/Entra ID configurations, hybrid domain join environments, and server-to-cloud transitions
• Troubleshoot and maintain Windows Server environments, Active Directory, Group Policy, DNS, and related services
• Configure, deploy, and troubleshoot firewalls, switches, access points, VPNs, VLANs, and routing
• Evaluate customer systems and networks to identify performance bottlenecks and lead remediation efforts
• Participate in the planning and deployment of new infrastructure, including servers, cloud resources, and network hardware
• Ensure high availability and reliability of client network and system resources

Do you have experience in Windows?, This position is ideal for an engineer who can confidently navigate Azure AD / Entra ID, Windows Server, Active Directory, networking, and cloud migration workflows-and who thrives in a fast-paced MSP environment., * Must have 5 years of industry experience with at least 2 years in a MSP environment

• Seasoned in Exchange Management / Server Management / Service Migrations / Virtual Machines
• Server Knowledge and Experience - Active Directory / Replication / DNS / Group Policy / IIS Services
• Network Experience - Firewall Management / Routing / Security Policies / NAT Translation / Port Forwarding / VPN Management / VLANs / VPN / DNS / DHCP / Diagnostics and Logging
• Cisco Networking Experience - Cisco Routing Protocols / Command Line Interface
• Experience Managing / Setup of Microsoft 365 and GSuite
• Familiarity with Microsoft Servers lineup of products Windows Server and Microsoft Exchange Server
• Comfortable with VoIP Applications and Management and AWS deployments
• Ability to solve complex problems in a faced paced environment and diligently follow through to resolution

Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Health savings account

• Dental insurance, We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Paid holidays, vacation and sick days

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer., * 401(k)

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance