Information Technology Specialist (Litigation Support)

If selected for this position, you will join a well-respected team as Information Technology (IT) Specialist in the United States Attorney’s Office (USAO) as one of the Eastern District’s Litigation Support Specialists with responsibility for providing technical and analytical assistance involving Litigation Support. Typical work assignments will include:

• Serving as a district Litigation Support Specialist responsible for providing technical and analytical assistance involving Litigation Support (LS) in Information Technology (IT) specialty areas which support the information management needs of the United States Attorney’s Office (USAO). The USAO environment includes personal computers, wide and local area networks, operating systems, case management systems and litigation support operations.
• Modifying standard systems to resolve hardware and software problems, and to adapt precedents or make significant departures from standardized approaches to meet requirements.
• Coordinating Litigation Support services, including trial preparation and presentation, in response to customer needs to support attorneys in managing and presenting complex case data.
• Performing tasks associated with the organization, tracking and analyzing items of evidence, data elements, involving novel computer or digital imaging applications.
• Assisting in the development and implementation of standards and procedures for Litigation Support applications and services to ensure consistency, efficiency, and compliance across Litigation Support operations.

Responsibilities will increase and assignments will become more complex as your training and experience progress., Your complete application package (resume/supporting documentation, online questionnaire, and USA Hire Competency Based Assessment) will be evaluated and rated using DOJ’s Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If it is determined you meet minimum qualification requirements, your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. Within these categories, applicants eligible for Veterans’ Preference will receive selection priority over non-veteran preference eligibles. In addition, qualified veterans with a compensable service-connected disability of 10% or more are placed at the top of the highest quality category (i.e., Best Qualified)., Required if you meet qualifications based on education: An unofficial college transcript (Note: If you are selected for this position, official transcript will be required prior to your first day.) and foreign education evaluation documentation, if applicable, as described under the “Qualifications” section of this vacancy announcement.

• Required, if applicable: Veterans’ Preference documentation.

-Required for Veterans’ Preference- If you are entitled to Veterans’ Preference, you must indicate the type of preference you are claiming in your application and submit the appropriate documentation, as specified below.

• In order to verify your Veterans’ Preference entitlement, please submit a copy of the Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty); or if you are a current Active Duty member you must submit a certification on appropriate military branch letterhead that indicates: 1) your service dates, 2) expected discharge or release date from active duty with a release/discharge date no later than 120 days from the closing date of this announcement, and 3) the character of service (e.g., Honorable); In addition, if you are a disabled veteran, a Purple Heart recipient, or widow/widower if a veteran, the spouse of a disabled veteran or the parent of a disabled or deceased veteran, you must submit a Standard Form (SF) 15, “Application for 10-Point Veteran Preference” dated October 2013 and all the other required documentation identified on the reverse side of the SF-15 to support your preference claim.

-Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.

• If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, you must submit documentation to support your request, including the Reasonable Accommodation Request Form found at: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

-Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office by providing a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:

• Position title;
• Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
• Agency; and
• Beginning and ending dates of appointment., Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire.

Do you have experience in User training (technical support)?, For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below:

1. Attention to Detail - Performs testing, quality assurance, configuration, installation, maintenance of resources used for the transmission of information in data, voice and/or video format. Ensures systems availability, functionality, integrity, and efficiency.
2. Customer Service - Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.
3. Oral Communication - Coordinates support services in response to customer needs. Develops standards and procures for applications and coordinates efforts with team members.
4. Problem Solving - Ensures the confidentiality, integrity, and availability of data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.

In additional to the basic requirements above, applicants must meet at least ONE of the following conditions, as defined below: Specialized Experience, Education, OR a combination of Education and Specialized Experience.

Specialized Experience: For the GS-09, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-07 in the Federal service. Providing litigation support services. Specialized experience is defined as assisting in assessing service and information requirements needed to complete automated litigation support (ALS) projects. This would include knowledge of database creation and utilization using programs such as Nuix, CloudNine Law, Relativity, and Everlaw; and electronic data acquisition and processing, and pre-trial and trial support, including courtroom presentation services using programs such as TrialDirector.

OR

Education: Successful completion of a master’s degree or equivalent graduate degree, or 2 full years of progressively higher level graduate education leading to a master’s degree or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields previously identified and required the development or adaptation of applications, systems or networks.

OR

Combination of Specialized Experience and Education: Combinations of successfully completed graduate education and experience may be used to meet total qualification requirements. In order to qualify based on a combination, graduate education must be in excess of 1 full year.

Specialized Experience: For the GS-11, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-09 in the Federal service. Specialized experience is defined as the ability to determine the most appropriate principles, practices, and methods to apply in all phases of assignments, including the approach to be taken, degree of intensity, and depth of research in management advisories needed to complete automated litigation support requests. This would include knowledge of database creation and utilization (using programs such as Nuix, CloudNine Law, Relativity, and Everlaw); electronic data acquisition and processing; pre-trial and trial support, including courtroom presentation services (using programs such as OnCue).

OR

Education: Ph.D. or equivalent doctoral degree; or 3 full years of progressively higher level graduate education leading to such a degree. NOTE: If you are using education to qualify, you MUST provide transcripts to receive consideration.

OR

Combination of Specialized Experience and Education: A combination of specialized experience as described above and graduate education as described above which when combined equal 100% of the requirements. (Only graduate education in excess of 2 full years is creditable.)

Education: All academic degrees and coursework must be from an accredited or pre-accredited institution. Undergraduate or Graduate Education: must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks., All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.gov, Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. All documentation must be in English or include an English translation., Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution., Accountability, Attention to Detail, Customer Service, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, and Teamwork, Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Pulled from the full job description

• Life insurance
• Paid holidays, * Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation
• You must be registered for Selective Service, if applicable
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement., * Richmond Locality Pay is 22.28%
• Norfolk Locality Pay is 18.80%

Payment of relocation expenses will not be authorized.

The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System.

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov., A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered., * Start and end dates (for full consideration you must include month, day, and year),

• Indicate full-time or number of hours worked per week if part-time, and
• A list of duties performed and accomplishments.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience., GS 9 - 11 Promotion potential 11 Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position. Appointment type Permanent Occupations and job series

• 2210 Information Technology Management

Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No Drug test Yes Security clearance Top Secret Position sensitivity and risk Special-Sensitive (SS)/High Risk Jobs require a background check and some require a security clearance. The type depends on the job. Background check type

• Suitability/Fitness

Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number 26-VAE-RD-12971438-DE Control number 871286100

For more information on the Department of Justice and the United States Attorneys’ Offices, visit http://www.justice.gov/usao/., Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.