IT Network and Systems Engineer

· Support and participate in service desk everyday tasks relating to business functions.

· Ensure the maintenance, configuration, and reliable operation of computer systems, servers, virtualized systems, and network equipment.

· Install and upgrade computer and network components and software; manage virtual servers and integrate automation processes.

· Handle user onboarding and offboarding.

· Administer Azure and AWS.

· Troubleshoot hardware and software errors, document problems and resolutions, prioritize problems, and assess impact.

· Collaborate with IT leadership to plan and implement new infrastructure or upgrades.

· Perform or delegate regular backup operations and implement data protection, disaster recovery, and failover procedures.

· Work with third-party vendors on Cyber Security projects, including penetration tests, server patches, desktop/laptop patches, and network configuration.

· Responsible for capacity storage planning and network performance., We are a premier debt resolution company which provides a fresh financial start for individuals with overwhelming debt problems. We live our credo, Carpe Diem (“Seize the Day”) and we do this each and every day. Our company growth is a direct reflection of the passion and dedication of our various teams. If you are looking for a unique career opportunity in a dynamic, growing and positively charged, high performance culture – we urge you to consider joining our family. We reward success and hard work!

Do you have experience in Virtualization tools?, Do you have a Associate’s degree?, · Associate or Bachelor’s degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience.

· Minimum of 3 to 5 years of US helpdesk support, network administration, and/or system administration experience.

· Experience with firewalls, switches, routers, VPNs, remote management, troubleshooting, and problem resolution.

· Penetration testing experience is a plus.

· System administration and IT certifications in Linux, Microsoft, Cisco, or other network-related fields are a plus.

· Knowledge of virtualization, VMWare, and cloud hosting.

· AWS/Azure System Admin Certifications are a plus.

· Strong knowledge of systems and networking software, hardware, and networking protocols.

· Experience with scripting and automation tools.

· Proven track record of developing and implementing IT strategy and plans.

· Knowledge of helpdesk and IT operations best practices, including security, storage, data protection, and disaster recovery protocols., * helpdesk Support : 3 years (Required)

• AWS: 3 years (Required)

Pulled from the full job description

• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance
• Life insurance, · Excellent benefits, including Medical, Dental, Vision and company paid Life Insurance

· Generous 401k plan with aggressive company match, * Dental insurance

• Health insurance
• Life insurance
• Vision insurance