Application Analyst - Clinical Imaging

• Install new applications, new components, and upgrade existing applications. Configure application settings.
• Provide go-live and rollout support.
• Interface with users/clients across the Montefiore Health System. Support users with new applications, modules, and functionality.
• Perform analysis of necessary application modifications and work with the appropriate Montefiore IT associate or the vendor to coordinate the modification
• Determine how a new system, upgrade, or new component can best meet the needs of the users:
• Analyze business/clinical needs and requirements.
• Interpret end user requirements, by fully discussing potential options, and help clients move towards optimal solutions.
• Evaluate the operational workflow applied to the system.
• Create system specifications from user requirements.
• Create and execute test plans for new system implementations and upgrades to existing applications.
• Document all outcomes of testing.
• Application implementation, troubleshooting, and support including triaging network / workstation / hardware related issues.
• Provide day-to-day operational support, advanced application troubleshooting support, and coordination of software modifications and updates. Recommend improvements, increase efficiencies, and provide pro-active monitoring.
• Provide 24 x 7 on-call coverage for user support on a rotating basis.
• Provide on-site support within the Montefiore Medical Center hospitals and/or its’ affiliates (on-site, rotational support)

Do you have experience in Test Execution (Quality assurance practices)?, Do you have a Bachelor’s degree?, * Proven track record with implementing, troubleshooting, testing, and supporting PACS and/or clinical imaging systems.

• IT experience within patient care settings or medical centers.
• Demonstrated ability to effectively interface with physicians and clinical staff.
• Knowledge of DICOM, DICOM RT, HL7, IHE and other health related standards
• Critical thinking skills; strong problem solving and analytical skills.
• Eager to learn, exceptional listening skills.
• Excellent written and verbal communication skills
• Excellent follow up skills, documentation skills and organizational skills.
• Adaptability in a rapidly changing environment with competing priorities
• Bachelor’s degree or equivalent experience

Desired:

• Knowledge of the workflows associated with Radiology and/or Cardiology.
• Experience working with multiple operating systems, modalities, and clinical systems.

Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than one hundred years we have been innovating new treatments, procedures, and approaches to patient care, producing stellar outcomes, and raising the bar for academic medical centers in the region and around the world. Our work to improve health outcomes in underserved communities is unparalleled in the United States. Our workforce is among the most diverse in the US: Montefiore associates speak 60+ languages.