Clinical Applications Analyst I

The Clinical Applications Analyst I supports the design, configuration, testing, and ongoing optimization of clinical applications across the Outpatient Imaging value stream. This Tier 1 role partners with clinical, operational, and technical teams to gather business and functional requirements, translate them into system workflows, and support solution delivery with the existing solutions stack.

The analyst develops a strong understanding of IHS operations and workflows to assist in troubleshooting issues, coordinating testing activities, and supporting deployments to the production environment, ensuring solutions meet business needs and maintain system integrity.

What You’ll Do

• Apply Lean principles to support continuous improvement of clinical applications, workflows, and end-user experience.
• Support the design, configuration, testing, and deployment of clinical application solutions under the guidance of IT Clinical leadership and Solution SMEs.
• Gather, document, and validate business and functional requirements; translate them into system workflows and configuration updates.
• Support deployment activities, including change documentation, release coordination, and post-production validation.
• Partner with RIS/PACS Administrators, Solutions Analysts, and Engineers, and external vendors to support system functionality, integrations, and operational efficiency.
• Provide end-user technical support. Serve as a liaison between end users, IT teams, and vendors to triage issues, manage escalations, ensure timely resolution, and document tickets.
• Develop and maintain documentation, including workflows, system configurations, and standard operating procedures.
• Produce reports and basic analytics to support operational monitoring and management decision-making.
• Required to provide on-call support for IT operations.

Do you have experience in Vendor communication?, Do you have a High school diploma or GED?, * Associate’s degree in Information Technology, Healthcare Administration, Clinical Informatics, or a related field; or a high school diploma/GED

• Minimum of two (2) years of experience supporting healthcare IT systems or clinical workflows; or an equivalent combination of education and experience.
• Preferred Experience: Exposure to clinical applications such as RIS, PACS, EHR, or other healthcare systems.
• Experience working in a healthcare, radiology, or clinical operations environment.
• Knowledge of Internet software, Microsoft Office Products, IT Clinical Applications - RIS, PACS, EMR, Patient/Provider portals, HL7, and DICOM.

Pulled from the full job description

• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Health savings account

• Dental insurance, Full Time

  $70,000 to $90,00 DOE

  Remote, * 4 weeks of PTO for both full-time and part-time team members

• Annual compensation reviews
• Comprehensive medical, dental, and vision coverage
• HSA contributions and 401 (k) matching
• Growth opportunities through cross-training, mentorship, and leadership development
• Career advancement through our Lean Development and Leadership programs

Join IHS and discover more than a job: purpose in your work, room to grow, balance you can count on, and benefits that back it all up., At IHS, you’re more than an employee - you’re a valued voice in shaping the future of patient care. We value collaboration, transparency, and continuous improvement, and we empower our team members to make a meaningful impact every day.

Imaging Healthcare Specialists is an Equal Opportunity Employer and ensures its employment decisions are made in compliance with all applicable federal and state regulations, including Title VII, the Age Discrimination in Employment Act, and the Rehabilitation Act of 1973.