Telecommunications Administrator

Place, cut, prepare, terminate and secure copper coaxial and optical fiber to their respective connectors, affix splitters based on designs.

Terminate, test, and troubleshoot cables and antennas.

Establishes network and telecommunications specifications by conferring with users; analyzing workflow, access, information, and security requirements; network administration, including interface configuration and management strategies.

Establishes network and telecommunication system by evaluating network and telecommunication performance issues including availability, utilization, throughput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network and telecommunications policies and procedures; establishing data and voice connectivity.

Participates in Design of Telecommunications systems.

Maintains network and telecommunications performance by monitoring and analysis, and performance tuning; troubleshooting network and telecommunications problems; escalating problems to vendor.

Secures network and telecommunications systems by developing access, monitoring, control, and evaluation; maintaining documentation.

Prepares users by designing and conducting training programs; providing references and support.

Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.

Meets financial requirements by submitting information for budgets; monitoring expenses.

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Protects organization’s value by keeping information confidential.

Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Documentation:

Documents specific duties, activities, problems solved and issues resolved

Assists in the documentation of the network, applications and resources on the network in conjunction with the public service staff.

Performs training.

Miscellaneous:

Attends meetings and serves on committees, as requested

Coordinate with the Trainer to set up and take down Cyberschool equipment, as well as any other equipment needed for meetings

Coordinates with upper management to setup new offices as needed.

Regular attendance as required

Performs additional duties and assignments as requested

High School graduate required.

Bachelor Degree Required

CCNA Collaboration/Voice preferred or comparable experience

Experience Required:

2-4 years of network/telecom administration.

Knowledge of:

Layer 2/3 Protocols

LAN/WAN - TCP/IP, MPLS, BGP, VPN

SOLiD DAS equipment

Cisco Call Manager, Cisco Unity, Cisco Contact Center (PCCE)

Cisco CUBE, Call Manager Express, Unity Express

VOIP, SIP, PRI, MGCP, H.323

Network Performance Tuning - SNMP, NetFlow, IP SLA

Network Administration and Implementation

Cisco IOS

Emerging technology trends

Skills and Abilities:

Evaluate critical systems, prioritize workflow and determine solutions

Excellent written and verbal communication skills

Interpret and apply laws, regulations and policies