Senior Manager, Software Engineering

ServiceTitan, Inc.
United States
2 months ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
7 years minimum
Compensation
$204,000.0 - $327,500.0
Working hours
Regular working hours
Job source

Tech stack

Java (Programming Language) Artificial Intelligence Automation of Tests C Sharp (Programming Language) Continuous Integration DevOps Distributed Systems Python (Programming Language) Software Engineering TypeScript Reliability of Systems Technical Debt
+3 more
Git Data Analytics Performance Monitor

Job description

  • Establish clear, outcome-driven professional development plans with milestones for engineers and managers.
  • Provide ongoing coaching through 1:1s, feedback, and active mentorship, raising the bar on both technical and leadership excellence.
  • Build a strong team culture grounded in ownership, trust, psychological safety, and continuous improvement.
  • Attract, hire, and retain top engineering talent in close partnership with Recruiting.
  • Grow future technical and people leaders by creating opportunities for increased scope, ownership, and impact.

Technical & Systems Leadership

  • Guide teams in the design, evolution, and operation of scalable, reliable, and maintainable systems, especially in areas spanning multiple services and product domains.
  • Act as a senior technical leader who can dive deep into architecture discussions, review designs, and help teams navigate complex technical trade-offs.
  • Ensure high standards of engineering quality, including system reliability, performance, security, and operational excellence.
  • Balance short-term delivery needs with long-term technical health, actively managing technical debt and platform evolution.

Execution & Delivery

  • Own delivery outcomes for your teams across discovery, design, implementation, and production.
  • Build, communicate, and continuously refine a clear technical and execution roadmap aligned with business and product goals.
  • Drive clarity in ambiguous problem spaces by breaking down complex initiatives into actionable plans with measurable outcomes.
  • Identify risks early, unblock teams, and make timely decisions to maintain momentum in fast-moving environments.

Cross-Functional & Cross-Team Collaboration

  • Partner closely with Product, Design, Data, and other Engineering teams to deliver cohesive, end-to-end solutions.
  • Coordinate effectively across multiple teams and stakeholders, aligning dependencies and resolving conflicts to optimize for speed and impact.
  • Communicate clearly and regularly with senior leaders, providing crisp updates on progress, risks, and trade-offs.
  • Foster strong collaboration across ServiceTitan, especially when working on initiatives that cut across existing systems and ownership boundaries.

Requirements

Do you have experience in Technology management?, This role is ideal for a senior leader who combines strong people leadership with deep technical judgment, and who thrives in environments where speed, clarity, and accountability matter., * 7+ years of experience managing software engineering teams, including senior engineers and/or managers.

  • Strong technical background with experience designing and operating complex, distributed systems used at scale.
  • Proven ability to lead teams through ambiguity, balancing urgency with sound technical decision-making.
  • Experience coordinating work across multiple teams, domains, or systems, aligning stakeholders toward shared outcomes.
  • Excellent written and verbal communication skills, with the ability to translate complex technical topics to diverse audiences.
  • Demonstrated track record of delivering high-impact, business-critical initiatives end-to-end.

Ideal Candidates Also Have

  • Proficiency in one or more of the following languages: C#, Java, Python, or Node.js/TypeScript (full stack only).
  • Familiarity with modern engineering practices: Git, CI/CD, automated testing, observability, and performance monitoring.
  • Exposure to AI-enabled or data-driven systems, or a strong interest in building intelligent, customer-facing platforms.
  • Experience operating in fast-paced environments where speed, ownership, and adaptability are critical.

Benefits & conditions

3.63.6 out of 5 stars California $204,000 - $327,500 a year - Full-time, Pulled from the full job description

  • Flextime
  • Pet insurance
  • Parental leave
  • Health insurance
  • 401(k) matching
  • Vision insurance
  • Health savings account, When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
  • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $218,300 USD - $327,500 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $204,000 USD - $306,000 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.

About the company

The Engineering Leadership team at ServiceTitan is responsible for growing the organization and delivering product excellence. We provide exciting opportunities to make an immediate impact in our rapidly growing startup. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities.

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