Part-Time IT Systems Administrator

We are seeking a reliable, proactive, and technically skilled Part-Time (possibly Contract), IT Systems Administrator to support and maintain our company’s technology infrastructure in Rochester, NH. This role is responsible for end-to-end IT health in a small business manufacturing environment, spanning user account administration, network support, server management, cybersecurity monitoring, software licensing, and operational technology (OT) support., User Account & Access Management

• Create, modify, and deactivate user accounts in Google Workspace and Windows Active Directory.
• Manage user permissions, group memberships, and security settings.
• Administer multi-factor authentication (MFA) and user security policies.
• Maintain accurate records of user accounts and access privileges.

Google Workspace Administration

• Manage Google Workspace users, groups, and organizational units (OUs).
• Create and maintain Shared Drives and access permissions.
• Troubleshoot email, calendar, and collaboration platform issues.
• Support Google Workspace security and compliance settings.

Server & Storage Management

• Maintain local Windows Server environments and Active Directory services.
• Manage file server storage, permissions, folder structures, and backups.
• Monitor server performance and storage capacity.
• Coordinate data organization, archival and retention practices.

End-User Support

• Provide technical support for desktop computers, laptops, printers, and peripheral devices.
• Diagnose and resolve hardware malfunctions, software glitches, and connectivity issues.
• Perform workstation setup, provisioning, imaging, deployment, and upgrades.
• Support personnel both remotely and on-site at our Rochester facility.

Network Administration

• Troubleshoot network connectivity, latency, and performance bottlenecks.
• Configure and maintain network hardware, including switches, routers, and wireless access points (WAPs).
• Install, trace, and organize network cabling and equipment racks.
• Maintain accurate documentation of network infrastructure and topology maps.

Cybersecurity & Antivirus Management

• Monitor and respond to ESET antivirus alerts and security notifications.
• Implement and maintain endpoint protection policies across all company devices.
• Assist with cybersecurity best practices, user awareness, and risk mitigation.
• Audit user security settings and access controls routinely.

Software & Licensing Management

• Administer CAD and CAM software licensing structures (including concurrent/network licenses).
• Track software subscriptions, compliance logs, and upcoming renewals.
• Coordinate technical software installations, upgrades, and escalated vendor support.

Manufacturing Systems Support

• Support CNC machine network connectivity, drops, and communication lines
• Troubleshoot network-related downtime affecting shop-floor manufacturing equipment.
• Coordinate directly with manufacturing equipment vendors for IT-related resolutions.

Documentation & Continuous Improvement

• Maintain comprehensive IT documentation, system inventories, and standard operating procedures (SOPs).
• Proactively recommend improvements to infrastructure systems, security, and operational efficiency.
• Assist leadership with technology planning and lifecycle implementation projects.

Do you have experience in Windows?, The ideal candidate will be highly organized, self-directed, and capable of managing a wide range of infrastructure responsibilities independently., * Experience: 3+ years of proven IT administration or advanced technical support experience.

• Environments: Hands-on experience with Google Workspace administration AND Windows Server/Active Directory.
• Networking: Clear understanding of TCP/IP networking, managed switches, wireless networks, and structured cabling.
• Hardware: Professional experience supporting, repairing, and imaging desktop and laptop hardware.
• Security: Familiarity with modern cybersecurity best practices and endpoint protection platforms.
• Soft Skills: Strong analytical troubleshooting skills paired with excellent communication and client service abilities.
• Vendor Management: Experience managing software licenses and interface points with third-party vendors., * Direct experience supporting IT infrastructure within a manufacturing environment (CNC equipment communication).
• Hands-on experience with ESET Endpoint Security products.
• Demonstrated knowledge of modern backup architectures and disaster recovery practices.
• Relevant industry certifications (e.g., CompTIA A+, Network+, Security+, Microsoft, or Google Workspace certifications).

PHYSICAL REQUIREMENTS:

• Ability to safely lift and install computer, server, and networking equipment up to 50 pounds.
• Ability to navigate and work effectively across office spaces, server rooms, and industrial manufacturing environments as needed.