Job File Coordinator

• Control job intake and system accuracy
• Create and manage job files from FNOL to billing
• Schedule crews and manage daily WIP flow
• Verify documentation before crews leave site
• Identify blockers and escalate immediately
• Maintain Work Center accuracy and daily notes
• Coordinate communication between PMs, crews, accounting, and customers
• Prepare complete billing packets

Do you have a valid Driver’s License license?, Do you have experience in Phone communication?, Do you have a High school diploma or GED?, * Strong administrative control mindset

• Detail-oriented and highly organized
• Comfortable managing multiple active jobs simultaneously
• Strong written documentation skills
• Confident communicator (but not adversarial)
• Process-driven and structured
• Able to escalate issues without hesitation
• Comfortable enforcing documentation standards

Project coordination, dispatch, restoration office, or operations experience preferred.

Qualifications

High School Diploma or GED required, Associate’s degree a plus

Intermediate level in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Strong phone and communication skills

Ability to learn industry-specific software (Xactimate, Docusketch, Workcenter)

Excellent organizational and time management skills

Self-starter with the ability to prioritize and complete tasks independently

Valid driver’s license with a clean record

Work Environment

This role is primarily office-based and sedentary. Some filing and physical organization tasks are required, including lifting files, opening cabinets, bending, and using stairs

Pulled from the full job description

• Paid training
• Health insurance
• Paid time off
• Employee discount
• Vision insurance
• Dental insurance, As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow!, * Health insurance
• Paid time off
• Paid training
• Dental insurance
• Vision insurance
• Employee discount